• Español
  • Select a Location
    Select a Location


    Let us know the location you'd like to browse.


    Already a Cox Residential customer?

    Looking for Business services? Go to Cox Business home


The Internet should add convenience, not headaches. From step-by-step instructions to helpful tips, we'll help you install your equipment, troubleshoot problems, and get the most out of your online experience – minus the migraine.

Back Print Article

Troubleshooting Rule Settings in Cox Homelife

Last Updated: Tue, 01 Sep 2015 > Related Articles

1 rated this


Find troubleshooting tips to resolve issues with rules for the Cox Homelife System.


If you have encountered trouble setting rules for Cox Homelife, use the following steps to resolve your problem.
For more information on creating and managing rules see Managing Rules in the Cox Homelife System.

The rule is based on a sensor that is not working. For example the sensor has a low or bad battery.Call Cox Customer Support to troubleshoot issues with your sensors.
Conflicting rules have been set up.Remove or edit one of the conflicting rules.
See Managing Rules in the Cox Homelife System.
The rule has a special character or symbol in the rule name.Remove any special characters or symbols from the rule name.

Rate this Article:

Related Topics:

Give us your feedback:


Maximum 500 characters

Back Print Article

Need More Help?