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Managing Rules in the Cox Homelife System

Last Updated: Wed, 24 May 2017 > Related Articles

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Summary

Learn how to manage, add, and schedule rules in the Cox Homelife Subscriber Portal and mobile app.

Solution

Rules tell the Cox Homelife System how to react to events. For instance, you might create a rule that tells the system to send you a text (SMS) message if your front door doesn't open when your kids are due home from school.

Text message notices are sent via SMS Short Code. Some mobile devices have SMS Short Code messaging blocked to eliminate SPAM and other unwanted text messages. If you should have received a text message for a rule that you set but did not, you may have SMS Short Codes blocked on your device. You will need to contact your mobile provider. In most cases the SMS Short Code block can remain in place but an exception can be made for a particular SMS Short Code that will allow messaging from that code. The SMS Short Code used for Cox Homelife is 73153, the sender is Numerex.

Rules are a flexible method for generating a variety of system actions (such as sending a text message or turning on a light) whenever something else happens in a given circumstance.

The following rules are created by default:

  • Default Alarm Rule
    This rule sends an email to the primary person on your account when an alarm is tripped at your premises. This rule cannot be deleted or disabled. It cannot be modified except in the following ways:
    • Change the method to notify from email to SMS (text) or SMS (text) to email.
    • Add or remove an email address or phone number from one or more people in your Contacts list.

      Note: The email or phone number for the primary person on the account must be one of the notification methods.
  • Default Arm Rule
    This rule sends an email to the primary person on your account when the system is armed. You can delete, disable, this rule. You can change anything about this rule except "When My" and "Becomes" menus that trigger the rule.
  • Default Disarm Rule
    This rule sends an email to the primary person on your account when the system is disarmed. You can delete, disable, this rule. You can change anything about this rule except "When My" and "Becomes" menus that trigger the rule.

To manage rules, click the Rules menu.

Rules Menu
 


Rule Actions Available

Cox Homelife subscribers create rules that tell your connected devices how to react in certain, predefined circumstances, and when and how to alert you. Learn about rule actions and how you can use them.

Note: The actions below are available only for those devices paired to the customer's system.

ActionDescription
Arm SystemAutomatically arm the system (no keypad code required).
Disarm SystemAutomatically disarm the system.
Send Email

Send an email notification to the persons on your Contacts list.
 

Note: Depending on how your system is configured, an option to add a picture or video to the email message might appear. In some cases, picture and video attachments are not allowed with rules, because they require too much bandwidth and adversely affect the server's performance.

Send Text Message

Send an SMS notification to the persons on your Contacts list.
 

Note: Depending on how your system is configured, an option to add a picture or video to the text message might appear. In some cases, picture and video attachments are not allowed with rules, because they require too much bandwidth and adversely affect the server's performance.

 Take Picture Have one of your cameras take a picture.
Record Video ClipHave one of your cameras take a short video clip.
Play SoundPlay a sound from your touchscreen.
Turn On / Turn Off LightTurn a light on or off.
Set Thermostat to Cool / HeatSet thermostat to a desired temperature at a desired time.
Door LockLock and unlock the door locks.


 

Create Rules

Create rules at the Cox Homelife System Subscriber Portal.

  1. From the Rules page, click CREATE.

    Create Rule

  2. Select the event category for your rule.

    Event category choices
  3. Once the event category has been selected, the steps display on each window to walk you through each step to set up a new rule.

Managing Rules in the Mobile App

With the Homelife mobile app, you can set up individual, personalized rules for your home's security, lighting, energy usage and more. You can also set up alerts and notifications for when predefined events occur.

To add rules in the mobile app, follow the steps below.

1

Sign into the Cox Homelife mobile app.

2

On the My Home screen, tap the Rules menu.

My Home screen - Rules menu

3

On the Rules screen, you see the rules you currently have set up. To create a new rule, tap CREATE.

Create Rules
 

4

The screens walk you through each step to setup a new rule. As an example, steps to set up a rule for when the Front Door Lock opens to send a text are outlined below.

On the Add screen, tap the Door Locks tile.

Add Rules - Door Locks tile
 

5

Tap the Front Door tile to choose which door lock you want to make the rule for.
 

front door tile
 

6

Tap the Unlock tile to choose which condition you want to make the rule for.


Rule - Choose which condition
 

7

Tap the Send Text Message tile for the action you want the rule to take when the front door unlocks.

Rules Add - Choose the action
 

8

Tap the box next to the the contact / phone that you want the text message sent to and tap NEXT.

Rules Add - Choose Contacts>

9

On the Edit and Save screen, tap the SAVE button to save the rule.
 

Save Rule

The new rule displays on the Rules screen.

Disable or Remove Existing Rule

Follow the steps below to disable or remove an existing rule on the Mobile App.

1

On the My Home screen, tap the Rules menu.

My Home screen - Rules menu
 

2

Tap the tile for the rule that you want to disable or remove.

3

On the Detail screen, toggle the button OFF to temporarily disable it, or tap REMOVE to delete it.

Remove or disable rule

If you select REMOVE, the confirmation pop-up screen displays. Tap NO / CANCEL or YES / OK.

If YES / OK is selected, the Removing Rule pop-up window displays advising the rule is being removed.

Removing Rule confirmation
 


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