• Shopping Cart
  • FPO ImageContact Us
  • Select a Location
    Select a Location

    Current Location:

    Let us know the location you'd like to browse.

  • View Cart


Having problems with your Internet Connection? Did you know that most Internet connectivity issues can be solved by using our Modem Reset tool? Just sign-in, click the Reset button, and get back browsing the Web. >> Reset My Modem

Back Print Article

Connecting a Modem With a USB Connection

Last Updated: Mon, 19 Oct 2015 > Related Articles

37 rated this


Learn how to connect a modem with a USB connection.


You can connect a computer directly to a modem for Cox High Speed Internet service using either Ethernet or USB cables. Only DOCSIS 2.0 modems can use a USB cable to directly connect to a computer.

Note: Some modems don't offer USB ports for use in direct computer networking, such as DOCSIS 3.0 and WiFi modems.

To install a new DOCSIS 2.0 modem using a USB cable, you need the following items.

  • Modem
  • USB ports on the modem and computer
  • USB cable
  • Modem power cord and a surge-protected wall outlet or surge protector strip
  • A USB driver installation CD

Before installing your new modem, you need to disconnect your old modem from your cable wall outlet and computer first.

Installation Steps

  1. Connect one end of the coaxial cable to the cable wall outlet, and the other end to the modem.
  2. Connect the modem power cord into an electrical outlet, and the other end to the modem.

    Note: Most modems are always on and don't have a power switch. If there is a power switch on the modem, turn it on.
  3. Insert the USB driver installation CD as prompted by your operating system. Follow the on-screen installation instructions.
  4. Connect one end of the USB cable to the USB port on the modem, and the other end to the computer's USB port, which may be found on either the front or the back of the computer.
  5. Check the modem status lights to confirm it has power, and connects to the network and your computer. To learn more about the status lights on your specific modem, refer to the user guide.

Rate this Article:

Give us your feedback:


Maximum 500 characters

Back Print Article