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Enhanced Error Results FAQs
Last Updated: Mon, 25 Aug 2014 > Related Articles
Get answers to your questions about the enhanced error results service.
What are Enhanced Error Results?
This service redirects URL entries in Internet Explorer to relevant alternative results provided by Yahoo! Search Marketing.
When no relevant keyword can be extracted to produce a list of alternative sites, a search box is presented to the users so they can conduct the search again. If relevant results are identified, an enhanced results page displays providing a suggested list of alternative sites.
Note: Enhanced Error Results may interfere with some types of VPN connections. For customers who are experiencing problems with their VPN service, refer to the FAQ below Can I opt out of the service?
Enhanced Error Results Page FAQs
Cox is providing an enhanced error results service to residential Cox High Speed Internet customers that provides a list of relevant alternative sites based on keyword searches entered in the Address bar of Internet Explorer.
No, the service is provided free of charge to Cox High Speed Internet users.
The results are derived from a partner company called Yahoo! Search Marketing. Yahoo! Search Marketing supplies both sponsored and algorithmic links.
Sponsored links are results which appear at the top of the list of links generated from an Internet search. Companies pay to be ranked high on the results list.
The results served are a combination of sponsored links and natural search results, depending on what you were looking for - just the same as if you used any search engine.
No, these sites are independent companies advertising through Yahoo! Search Marketing - just the same as if you used a standard search engine.
Absolutely not. The enhanced error results service is designed to replace errors at the ISP level and is not loaded directly onto your PC.