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Adding Email Accounts in Classic WebMail

Last Updated: Tue, 29 Sep 2015 > Related Articles

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Learn how to read email from an external account while in Classic WebMail.


Want to read email messages from an external email address while in Classic WebMail? You can import those messages by following the steps below.

Before beginning, make sure you are signed in to Classic WebMail.

  1. Go to
  2. Enter User ID and Password.
  3. Click the Classic WebMail radio button.
  4. Click Sign In.

Not what you were looking for? See Using Cox Classic WebMail for more articles.

From the WebMail Inbox, click Settings.
Click External Email.

External email
Click New Email Source.

New Email Source

Enter the following information about the external email account.

  • Full Name - This will be your identity when you reply to an email sent to this account.
  • Full Email Address - This will be your 'from' address when you reply to an email sent to this account.
  • Account Description - Enter a description of this account.
  • Mail Server - Enter the name of the mail server you want to access, such as
  • Username - Enter the account name on the mail server you specified. For example, if the account is, enter "bob."
  • Password - Enter the password for the account name.
  • Mail Server Type - Indicates the account is a POP, SSL POP, or IMAP account. Click Show Server Options for more options.

To test your settings, put a check in the box next to Test this entry to make sure it works. This may take some extra time to update.

Click OK.

Result: A button named Check External Mail appears on your Inbox menu bar.

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