• Español
  • Ashburn, VA
    Ashburn, VA

    Let us know the location you'd like to browse.


    Already a Cox Residential customer?

    Looking for Business services? Go to Cox Business home


The Internet should add convenience, not headaches. From step-by-step instructions to helpful tips, we'll help you install your equipment, troubleshoot problems, and get the most out of your online experience – minus the migraine.

Back Print Article

Managing Files and Images in Enhanced WebMail

Last Updated: Wed, 20 Aug 2014 > Related Articles

25 rated this


Learn to attach files and images and how to block images in Enhanced WebMail.


Want to send a document or image in email? Need to block certain images from arriving in your email? Learn to do both in Enhanced WebMail.


Not what you were looking for? See Using Cox Enhanced WebMail for more articles.


Attach a File or Image to an Email Message


To attach a file or image to your email message, follow the steps below.


Individual messages cannot exceed a total size of 20MB, including attachments. 

From the WebMail Inbox window, click the New button.

new message

Result: The New Message window displays.

Click the Attach button.

attach button

Result: The Select file(s) to upload´┐Ż window displays.
  1. Select the Look In location, and browse to the desired file.
  2. Select the file, then click the Open button.

    select file and open

    Result: The name and size of the attachment displays in the Attachments field.

Note: If you want to delete the attachment, click the X of the attachment if you want to delete the attachment from the message.

delete attachment


Individual messages cannot exceed a total size of 20MB, including attachments. 

Allow or Block Images You Receive in Email


To allow images to display in messages you receive, or do disallow them, follow the steps below.

  1. From the WebMail Inbox, click Preferences.

    Result: The Preferences window displays.
  2. Click  General Email Preferences.
  1. Click  the checkbox next to HTML Privacy Protection.
  2. Click Save.

To unblock, uncheck the box.

Rate this Article:

Related Topics:

Give us your feedback:


Maximum 500 characters

Back Print Article

Need More Help?