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Managing Files and Images in Enhanced WebMail

Last Updated: Mon, 06 Feb 2017 > Related Articles

39 rated this


Learn to attach files and to block images in Enhanced WebMail.


This support article helps you get the most from Enhanced WebMail. Before beginning, make sure you are signed in.

  1. Go to webmail.cox.net.
  2. Enter your User ID and Password.
  3. Click the Enhanced WebMail radio button.
  4. Click Sign In.

Enhanced WebMail Inbox

After you sign in to Enhanced WebMail, your Inbox displays in the following format.

Enhanced WebMail Inbox

Not what you're looking for? Get the support you need by visiting our Cox Email Support Center.

Managing Files and Images

Want to send a document or image in email? Need to block certain images from arriving in your email? Learn to do both in Enhanced WebMail. Let's get started by using the following links to learn more.

Note: Individual email messages cannot exceed a total size of 20 MB, including attachments.

Attaching a File to an Email Message  

To attach a file or image to your email message, follow the steps below.


From the WebMail Inbox, click New.

new message

From the New Message window, click Attach.

attach button
  1. From the Select file(s) to upload window, select the Look In location to browse to a file.
  2. Select a file to attach and click Open.

    select file and open

    Result: The name and size of the attachment displays in the Attachments field.

Individual email messages cannot exceed a total size of 20 MB, including attachments.

To delete an attachment from your email message, click X next to the attachment file name.

delete attachment

Allowing or Blocking Images 

To allow images to display in messages you receive or to block them, follow the steps below.

  1. From the WebMail Inbox, click Preferences.
  2. From Preferences window, click General Email Preferences.
  1. Place a check in the HTML Privacy Protection box.
  2. Click Save.
  3. Click Close.

Uncheck the box if you no longer want to block images.

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