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Having problems with your Internet Connection? Did you know that most Internet connectivity issues can be solved by using our Modem Reset tool? Just sign-in, click the Reset button, and get back browsing the Web. >> Reset My Modem

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Installing Telephone Modem Battery

Last Updated: Tue, 27 Sep 2016 > Related Articles

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Learn to install the lithium-ion battery in the Internet and Telephone modem.



Unplug the power cord and remove the battery cover on the bottom of the modem.

Note: Your service is briefly interrupted.

Spanish: Quite el cable de corriente y la tapa de la batería de la parte inferior de la unidad.

Phone modem with battery cover removedPhone modem with battery cover removed

Gently remove the old battery and replace with the new battery.

Spanish: Empuje hacia arriba la aleta debajo del símbolo de la batería y quite la batería usada deslizándola con cuidado.

Phone modem with battery slot extendedPhone modem with battery slot extended

Replace the battery cover and plug the power cord back in. Verify the battery power LED is blinking green.

Spanish: Coloque la nueva batería con firmeza en la ranura, vuelva a colocar la tapa de la batería y enchufe el cable de corriente en la unidad. Debe aparecer una luz verde en el frente del módem de teléfono digital.

Phone modemPhone modem

It may take several minutes for the modem to reset.

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