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Using Classic WebMail Features

Last Updated: Tue, 04 Feb 2014 > Related Articles

28 rated this

Summary

Learn some of the most popular features in Classic WebMail with this quick reference guide.

Solution

There are lots of features in Classic WebMail to help you send and receive messages. This quick reference guide explains what they are and how to use them. Before you begin make sure you are signed in to Classic WebMail.

 

Not what you were looking for? See Using Cox Classic WebMail for more articles.
 

  1. Go to webmail.cox.net.
  2. Enter your User ID and Password.
  3. Click Classic WebMail
  4. Click Sign In.

Choose one of the following features:
 

Block External Images

 

These are images that may look broken in an email you receive from an online store, for example. The images are usually used to track your behavior for marketing purposes so you may want to prevent them from automatically displaying.

1
  1. From the WebMail Inbox click the Settings button.

    Result: The Settings window displays.
  2. Click Privacy.
2
  1. Determine which option you want to set. You can block all external images that come into your Inbox, or you can choose not to block any images. 
  2. Click OK.

Change Default Name

 

To change the name that displays when you send an email, follow the steps below.

1

From the WebMail Inbox click the Settings button.

Result: The Settings window displays.

2
  1. Click Preferences.

    Result: The Preferences window displays.
  2. In the first empty field next to From Name, enter the name you want as your default name.

Entries Per Page

 

To set the number of pages that display on each page of your message results, follow the steps below.

1
From the WebMail Inbox, click the Settings button.

Result: The Settings window displays.
2
  1. Under Address Book Settings click Entries Per Page.
  2. Enter the number of messages you want to display on each page.

Filter Messages

 

To filter your messages, follow the steps below.

1
  1. From the WebMail Inbox, click the Settings button.

    Result: The Settings window displays.
  2. Under Mail Management click Message Filters.
  3. Click New Filter.
2
  1. Enter the filter name then fill in the fields you want to use to filter messages.
  2. Next to Filter decide how you want to filter your messages.

    Note: To add a new line of filter options, click Add Operation.

  3. Next to Action determine how to handle the filtered message. You can discard it, send it a folder you created in advance, or forward it to another email account.

List View

 

To set the view of your message lists, follow the steps below.

1
  1. From the WebMail Inbox, click the Settings button.

    Result: The Settings window displays.
  2. Click Preferences.

    Result: The Preferences window displays.
2
  1. Scroll down to Message List View, and then click the boxes next to the items you want to display each time you open your Inbox.
  2. Click OK.

Message Capacity Warning

 

To set a warning when your Inbox is about to reach it capacity, follow the steps below.

1
  1. From the WebMail Inbox, click the Settings button.

    Result: The Settings window displays.
  2. Click Preferences.

    Result: The Preferences window displays.
2
  1. Scroll down to Set Warning.
  2. Determine how full your mailbox should get before the system warns you that it is almost full.
  3. Enter that percentage in the box provided. 
  4. Click OK.

Messages per Page

 

To set the number of messages you see in your Inbox, follow the steps below.

1
  1. From the WebMail Inbox, click the Settings button.

    Result: The Settings window displays.
  2. Click Preferences.

    Result: The Preferences window displays.
2
  1. Scroll down to Messages Per Page and enter the number of emails you want to display on one page.
  2. Click OK.

Reply Separator

 

To set your message reply separator, follow the steps below.

1
  1. From the WebMail Inbox, click the Settings button.

    Result: The Settings window displays.
  2. Click Preferences.

    Result: The Preferences window displays.
2
Scroll down to Reply Separator and click the option of your choice.

Return Receipts

 

To set your return receipt options, follow the steps below.

1
  1. From the WebMail Inbox, click the Settings button.

    Result: The Settings window displays.
  2. Click Return Receipts.
2
  1. Make your choices from the options provided.
  2. Click OK.

Signature

 

To create a email signature to place on all your outgoing mail, follow the steps below.

1
  1. From the WebMail Inbox click the Settings button.

    Result: The Settings window displays.
  2. Click Signature.
2
  1. Enter the information you want to appear at the end of your email messages.
  2. Put a check next to Auto-Insert if you want the system to add the signature in all your messages.
  3. Click OK.

Spam

 

To remove spam and send a message to Cox about it, follow the steps below.

1

To manually tag as spam:
 

  1. From the WebMail Inbox, put a check next to the message you want to tag as spam.

    Note: You do not have to open the message to tag it as spam.
  2. Click the Spam button.

    Result:  A warning displays telling you the spam will be reported to Cox.
  3. Click OK.

    Result: The message is sent to the abuse team.
2

To automatically filter spam:
 

  1. From the WebMail Inbox, click Settings.

    Result: The Settings window displays.
  2. Click Spamblocker Settings.
  3. Decide whether to delete all spam, send it to a folder, or tag it and receive it in your Inbox.
  4. Click OK
3

To move a message out of the spam folder:

Note: If in Step 1 you chose to delete all spam, it will not be in your spam folder. 

  1. From the Spam folder, put a check next to the message you want to keep.
  2. Click the This is Not Spam button.
  3. Click OK to agree to move the message to your Inbox.

Spell Check

To check your spelling before you send your email message, follow the steps below.

1
  1. From the WebMail Inbox, click the Compose button.
  2. Create your email message.
2
  1. When you are finished writing your message, click the Spell Check button.
  2. As the spell checker reviews the words in your message, decide whether to accept the suggestion by clicking Change or Change All places where that same word is misspelled. Or you can Ignore the suggestions.
  3. Click OK.

 


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