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Managing Email Messages in Enhanced WebMail

Last Updated: Mon, 18 Aug 2014 > Related Articles

15 rated this

Summary

Learn to use the message features of Enhanced WebMail.

Solution

If you are looking for a quick reference guide to the most commonly used features in Enhanced WebMail, click the  links below to find out how to use each feature.

 

Not what you were looking for? See Using Cox Enhanced WebMail for more articles.


 

 

 

Allow or Block Messages

 

To allow or block messages, follow the steps below.

1
  1. From the WebMail Inbox click the Preferences button.

    Result: The Preferences window displays.
  2. Click your email address.
  3. Underneath, click Block Senders.


    block

To allow anyone to send you messages, click the radio button next to ON. To block certain email addresses, click the radio button next to OFF then in the box next to Block, enter any email addresses you want to block then click Block. You can also block all email from a certain domain by adding it to the blocked list, such as yahoo.com, but  you if you do this, you will not be able to receive any email from people who use yahoo.com as their email client. You would need to add any addresses that use yahoo.com to an Exceptions List. For example, you may want to block everyone who uses yahoo.com, except heather@yahoo.com. Otherwise all email from yahoo.com will be blocked.

2
  1. If you want to add anyone to the Exceptions List, enter that email address in the box next to Add then click Add.
  2. To automatically send blocked addresses to the trash, click the radio button next to Delete immediately.
  3. To send blocked addresses to a folder you created in advance, click the radio button next to Put in folder, then choose your folder. 
  4. Click Save.
  5. Click Close.

Change Name

 

To change the name that appears in the From field of your email messages, follow the steps below.

1
  1. From the WebMail Inbox click the Preferences button.

    Result: The Preferences window displays.
  2. On the left of the page, click your email address.

    name
2
  1. On the right, next to Real Name, enter the name you want to show up in your email to others.

    real name
  2. Underneath, enter the email address you want to show up in the From section of your email.
  3. Click Save then Close.

Forward Messages

 

To forward email messages to yourself or others, follow the steps below.

1
  1. From the WebMail Inbox
  2. Put a check next to the email message you want to forward.
2
  1. Enter the email address of the person who needs to receive the message.
  2. Click Send.

    To forward all your email messages to one of your other email accounts click Preferences, then click your email address. Click Mail Forwarding, then click ON. Now enter the email address where you want all your future email to go.

Mark Messages as Read or Unread

 

To mark messages in your Inbox, follow the steps below.

1
  1. From the WebMail Inbox, find the message(s) you want to mark.
  2. Without opening the message, right-click it.
2
  1. Choose Mark as Read.
  2. The message is no longer bold, indicating it has been read.
  3. To mark as read, right click the message and choose Mark as Read.

Print Messages

 

To print email messages, follow the steps below.

1
  1. From the WebMail Inbox, find the message(s) you want to print.
  2. Without opening the message, right-click on it then choose Print Message

    Result: The Print window will display, and your message will also open in a new window.
2
  1. From the Print window click Print.
  2. Close both windows.

Read Messages

 

To read messages follow the steps below.

1
  1. From the WebMail Inbox, find the  message(s) you want to open.
  2. Double-click the message to open, or put a check in the box next to the message.
2

Press Enter.
 

You can also right-click the message and click Reply. The message will open so you can read it and reply above it.

Reply to Messages

 

To reply to email messages, follow the steps below.

1
  1.  From the WebMail Inbox, find the message to which you want to reply.
  2. If you open the message, click Reply or Reply to All.
2

If you do not open the message, right-click it and click Reply or Reply to All, or put a check next to the message and click Reply or Reply to All.
 
 

If you do not want the original message included in your reply, click Preferences, then General Email Preferences. Make sure the box next to Reply Quoting is unchecked. Click Save then Close.

Save Sent Messages

 

To save sent messages, follow the steps below.

1
  1. From the WebMail Inbox, click Preferences.

    Result: The Preferences window displays.
  2. Click General Email Preferences.
2
  1. Put a check in the box next to Save Outgoing Messages.
  2. Click Save.
  3. Click Close.

Select Multiple Messages

 

To select more than one message at a time, follow the steps below.

1
  1. From the WebMail Inbox, find the Check Mail button.
  2. Under the Check Mail button put a check in the first empty box.

    Result: All messages in your Inbox are selected. You can tell because they will all be highlighted.
2
  1. Choose to either Delete All or Mark as Read or Unread.
  2. Uncheck the box if you no longer want to select the messages.

Sort Messages

 

To sort messages, follow the steps below.

1

From the WebMail Inbox, click the header you would like to use to sort. 

2
Choose either From, Subject, Date, or Size.

Result: All your messages will become highlighted in a dark gray. Wait a few seconds to allow the highlighting to clear and your messages will be sorted by the chosen header.

Spell check

 

To use spell check before sending a message, follow the steps below.

1
  1. From the WebMail Inbox, click New Message.
  2. Create your message.
2

To manually spell check each message:
 

  1. Click the Spell Check button.

    Result: The words that are misspelled will display in red. Words that are spelled correctly but may not be what you intended to write, will display in blue.
  2. To accept the suggested word click Replace.

    Note: You can also enter a new word to replace the existing one.
  3. When you have made all your changes click Done.

To automatically check spelling on each message:
 

  1. From the WebMail Inbox, click Preferences.
  2. Put a check next to Automatic Spell Check.
  3. Click Close.

Vacation Message

 

To create an automated message to send when you are on vacation, follow the steps below.

1
  1. From the WebMail Inbox, click the Preferences button.

    Result: The Preferences window displays.
  2. Click your email address.
2
  1. Underneath the email address click Vacation Message.
  2. Click the radio button next to ON.
  3. Click the radio button next to the option you want. Either Reply once or Reply each time.
    Note: If you want to always include the sender's message put a check in the box next to Include the original message of the sender.
  4. Enter your vacation message in the space provided.
  5. Click Save.

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