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Troubleshooting Cox Homelife Router Problems
Last Updated: Tue, 25 Aug 2015 > Related Articles
Learn common problems and solutions for connectivity issues with the Cox Homelife System and router.
Solutions to common problems and suggested troubleshooting actions with your Cox Homelife Netgear N-150 router are provided in the table below.
Do not unplug the cable connecting the touchscreen to the Homelife router because it will cause your system to function incorrectly. If any of the suggested actions do not fix your issue, contact Customer Support.
|No Internet Connection|
Power Cycle by:
If there is still no signal, check for an Internet signal using another device such as a laptop.
|No Connectivity to the Touchscreen||Check that the cable modem is inserted into the router's Internet Port and that the cable modem is connected.|
To correctly identify the front and back your Cox Homelife Netgear N-150 router, pictures are provided below: