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Setting Up an Email Account in Windows

Last Updated: Tue, 21 Apr 2015 > Related Articles

519 rated this

Summary

Learn to set up an email account in Windows 8, 7, Vista, and XP using Windows Mail or Outlook 2007 to 2010.

Solution

As of April 9, 2014, Microsoft no longer supports Windows XP. Cox only provides limited support of Windows XP that includes network connectivity and basic settings.

If you require additional support and are using Windows XP Service Pack 3, Cox Tech Solutions may be able to assist. Visit www.cox.com/cts or call 877-TEC-SOLV (877-832-7658) for more information about Cox Tech Solutions' services. This is a fee-based service.

For more information regarding Microsoft’s retirement of Windows XP, please visit Microsoft’s website.

Want to access your Cox.net email account? Learn how using Microsoft Outlook or Windows Live Mail.
 

Cox does not support all email clients.The following is for reference only. For more help using Windows Mail or Outlook, visit Microsoft support
 

How do I set up an Outlook account? 

Learn how to set up your Outlook account.

1
Click Start, then click Microsoft Outlook to open Outlook.
2
  • In Windows XP, under Email check Add a new email account, then click Next.
  • In Outlook 2007, click Tools, then Account Settings.
  • In Outlook 2010, click File, then Info, then Add Account.

    Note: If Outlook 2010 fails to automatically configure your email account, continue to step 3. Refer to the Microsoft support link at the beginning of this article for more information.
3

Use the following steps for Windows XP.

  1. Under Incoming server information, choose IMAP or POP from the drop-down menu.
  2. Under Server address enter one of the following.
    • IMAP
      • Server - imap.cox.net
      • Port 993
    • POP
      • Server - pop.cox.net.
      • Port - 110 on the Cox network.

        Note: The secure setting 995 should always be used when not on the Cox network; when using this setting check the box for SSL.

Use the following steps for Windows 7.

  1. Click manually configure server settings or additional server types.
  2. Click Next and choose Internet Mail.
  3. In the fields provided, enter your name and your full email address, such as yourname@cox.net.
  4. Under server information choose IMAP or  POP3 from the drop-down menu.
  5. Next to Incoming server enter one of the following.
    • IMAP - imap.cox.net
    • POP - pop.cox.net
  6. Next to Outgoing server, enter smtp.cox.net for Cox.net email.
  7. Enter your username and password.
4

Use the following steps for Windows XP.

  1. Under Outgoing server information enter SMTP.
  2. Under Server address enter smtp.cox.net for Cox.net email.
  3. Enter the setting 25.

    Note: Use the setting 465 when accessing email on the Cox network. This provides a secure connection. Check the box my server requires authentication and the box this server requires a secure connection SSL.
     
  4. Click OK.

Use the following steps for Windows 7.

  1. Click More Settings.
  2. The incoming server setting is 110.

    Note: Use the secure setting 995 when not on the Cox network; when using this setting check the box for SSL.
     
  3. The outgoing server setting is 465.

    Note: Check the box my server requires authentication and the box this server requires a secure connection SSL.
     
  4. Click OK.
5
  • In Windows XP, click Next, then click Finish
  • In Windows 7, click Finish.

How do I set up Vista Mail? 

Learn how to set up your Vista Mail account.

1
  1. Click Start, then All Programs, then Windows Mail.
  2. Click Tools, then Accounts.
2
  1. Click Add.
  2. Click Email Account, then click Next.
3
Enter a Display Name if desired, then click Next.
4
Enter your full Email Address, such as yourname@cox.net, then click Next.
5
  1. Under Incoming email server type, choose IMAP or POP3 from the drop-down menu.
  2. Under incoming mail server, enter one of the following.
    • IMAP - imap.cox.net
    • POP -  pop.cox.net
  3. Under outgoing email server (SMTP) name, enter smtp.cox.net while on the Cox network.
  4. Click the Advanced tab, then enter 465.

    Note: Check the box my server requires authentication and the box this server requires a secure connection SSL.
     
  5. Next to Incoming mail, enter one of the following:
    • IMAP email - 993
    • POP email - 110

      Note
      : The secure setting 995 should be used when not on the Cox network. 
       
  6. Click Next.
  7. Enter your email Username and Password, then click Next.
  8. Click Finish.

    Note: You may need to restart your computer for the changes to take effect.

How do I set up a Live Mail account? 

Learn to set up your Live Mail account.

1

Once you have downloaded Live Mail, use the following steps.

  1. Open Live Mail.
  2. From the File menu, choose Options, then choose Email Account
  3. Click Add.
  4. Click Next.
2
  1. Enter your full Email address, such as yourname@cox.net, and your Password. Add a Display name for sent messages if desired.
  2. Check Manually configure server settings.
  3. Click Next.
3
  1. Under Incoming server information, choose IMAP or POP from the drop-down menu.
  2. Under Server address, enter one of the following.
      • IMAP
        • Server - imap.cox.net
        • Port 993
      • POP
        • Server - pop.cox.net
        • Port - 110 on the Cox network.

          Note: The secure setting 995 should always be used when not on the Cox network; when using this setting check the box for SSL.
4
  1. Under Outgoing server information, enter SMTP.
  2. Under Port enter 465.

    Note: This provides a secure setting. If available, check the two boxes below for authentication and SSL.
5
Click Next, then click Finish

How do I set up an account in Windows 8 using the Windows Mail app? 

Learn to set up your Windows Mail app.

1

After opening the Windows Mail app, complete the following steps.

  1. Click Settings, then Account.
  2. Click Add Account.
  3. Click Other Account.
  4. Click IMAP, then Connect.
2

Complete the following steps.

  1. Enter your full Cox.net email address (username@cox.net) and password.
  2. Click Show more details.
  3. Enter your username, without @cox.net.
3

Enter the following email settings.

  1. For the incoming IMAP server, enter imap.cox.net and enter 993 as the server setting.

    Note: Make sure the box next to Incoming server requires SSL is checked. 
     
  2. For the outgoing SMTP server, enter smtp.cox.net and enter 465 as the server setting.

    Note: Make sure the boxes next to Outgoing server requires SSL and Outgoing server requires authentication are checked.
     
  3. Click the box next to use the same username and password to send and receive email.
4
Click Finish.

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