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Setting Up an Email Account in Windows

Last Updated: Mon, 18 Aug 2014 > Related Articles

401 rated this

Summary

Learn to set up an email account in Windows 7, Vista and XP using Windows Mail or Outlook 2007 to 2010.

Solution

As of April 9, 2014, Microsoft no longer supports Windows XP. Cox will only provide limited support of Windows XP that includes network connectivity and basic settings. 
If you require additional support and are using Windows XP Service Pack 3, Cox Tech Solutions may be able to assist. Visit http://ww2.cox.com/residential/tech-solutions.cox or call 877-TEC-SOLV (877-832-7658) for more information about Cox Tech Solutions' services. The is a fee-based service.

For more information regarding Microsoft’s retirement of Windows XP, please visit Microsoft’s website.

Want to access your Cox.net email account? Learn how using Microsoft Outlook or Windows Live Mail.
 

Cox does not support all email clients.The following is for reference only. For more help using Windows Mail or Outlook, visit Microsoft support
 

How do I set up an Outlook account?

 

Learn how to set up your new Outlook email account.

1
To begin, click the Start button then click the Email Outlook button to open Outlook.
2
  • In Windows XP, under Email check  Add a new email account then click Next
  • In Outlook 2007, choose Tools then Accounts.
  • In Outlook 2010, choose File then Info, then Add Account.

Note: Outlook 2010 will attempt to automatically configure your email account; if it fails, continue to step 3. See the Microsoft support link at the start of this article for more information.

3

For Windows XP:

  1. Under Incoming server information choose IMAP or  POP from the drop-down menu.
  2. Under Server address enter
    • IMAP
      • Server - imap.cox.net
      • Port 993
    • POP
      • Server - pop.cox.net
      • Port - 110 on the Cox network.

        Note: The secure setting 995 should always be used when not on the Cox network; when using this setting check the box for SSL.

For Windows 7:

  1. Click manually configure server settings or additional server types.
  2. Click Next and choose Internet Mail.
  3. In the fields provided enter your name and your full email address, such as yourname@cox.net.
  4. Under server information choose IMAP or  POP3 from the drop-down menu.
  5. Next to Incoming server enter one of the following:
    • IMAP - imap.cox.net
    • POP - pop.cox.net
  6. Next to Outgoing server enter smtp.cox.net for Cox.net email.
  7. Enter your username and password.
4

For Windows XP:

  1. Under Outgoing server information enter SMTP.
  2. Under Server address enter smtp.cox.net for Cox.net email.
  3. The setting should be 25.

    Note: Use the setting 465 when accessing email on the Cox network. This provides a secure setting. Check the box my server requires authentication and the box this server requires a secure connection SSL.
  4. Click OK.

For Windows 7:

  1. Click More Settings.
  2. The incoming server setting should be 110.

    Note: Use the secure setting 995 when not on the Cox network; when using this setting check the box for SSL.
  3. The outgoing server setting should be 465.

    Note: Check the box my server requires authentication and the box this server requires a secure connection SSL.
  4. Click OK.
5
  • For Windows XP, click Next then click Finish
  • For Windows 7, click Finish.

 

How do I set up Vista Mail?

 

Learn to set up your Vista Mail account.

 

1
  1. Click the Start button, then All Programs, then Windows Mail.
  2. Click Tools then Accounts.
2
  1. Click Add then click Next
  2. Click Email Account then click Next.
3
Enter a Display Name, if desired, then click Next.
4
Enter your full Email Address, such as yourname@cox.net, then click Next.
5
  1. Under Incoming email server type choose IMAP or  POP3 from the drop-down menu.
  2. Under incoming mail server enter one of the following:
    • IMAP - imap.cox.net
    • POP -  pop.cox.net
  3. Under outgoing email server (SMTP) name enter smtp.cox.net while on the Cox network.
  4. Click the Advanced tab then enter 465.

    Note: Check the box my server requires authentication and the box this server requires a secure connection SSL.
  5. Next to Incoming mail, enter one of the following:
    • IMAP email - 993
    • POP email - 110

      Note: The secure setting 995 should be used when not on the Cox network.
       
  6. Click Next.
  7. Enter your email User name and Password then click Next.
  8. Click Finish.

    Note: You may need to restart your computer for the changes to take affect.

How do I set up a Live Mail account?

 

Learn to set up your Live Mail account.

1

Once you have downloaded Live Mail, do the following:

  1. Open Live Mail.
  2. From the File menu choose Options then choose Email Account
  3. Click Add.
  4. Click Next.
2
  1. Enter your full Email address, such as yourname@cox.net, and your Password. Add a Display name for sent messages, if desired.
  2. Check Manually configure server settings.
  3. Click Next.
3
  1. Under Incoming server information choose IMAP or  POP from the drop-down menu.
  2. Under Server address enter
      • IMAP
        • Server - imap.cox.net
        • Port 993
      • POP
        • Server - pop.cox.net
        • Port - 110 on the Cox network.

          Note: The secure setting 995 should always be used when not on the Cox network; when using this setting check the box for SSL.
4
  1. Under Outgoing server information enter SMTP.
  2. Under Port enter 465.

    Note: This provides a secure setting. If available, check the two boxes below for authentication and SSL.
5
Click Next then click Finish

How do I set up an account in Windows 8 using the Windows Mail app?

 

Learn to set up your Windows Mail app.

1

After opening the Windows Mail app, complete the following steps.

  1. Click Settings, then Account.
  2. Click Add Account.
  3. Click Other Account.
  4. Click IMAP, then Connect.
2

Complete the following steps.

  1. Enter your full Cox.net email address (username@cox.net) and password.
  2. Click Show more details.
  3. Enter your username, without @cox.net.
3

Enter the following email settings.

  1. For the incoming IMAP server, enter imap.cox.net and enter 993 as the server setting.

    Note
    : Make sure the box next to Incoming server requires SSL is checked.
     
  2. For the outgoing SMTP server, enter smtp.cox.net and enter 465 as the server setting.

    Note: Make sure the boxes next to Outgoing server requires SSL and Outgoing server requires authentication are checked.
  3. Click the box next to use the same username and password to send and receive email.
4
Click Finish.

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