Internet

The Internet should add convenience, not headaches. From step-by-step instructions to helpful tips, we'll help you install your equipment, troubleshoot problems, and get the most out of your online experience – minus the migraine.

Back Print Article

Supported Email Clients, Internet Browsers, and Operating Systems

Last Updated: Fri, 08 Jan 2016 > Related Articles

20 rated this

Summary

View the applications that Cox supports.

Solution

As of April 9, 2014, Microsoft no longer supports Windows XP. Cox only provides limited support of Windows XP that includes network connectivity and basic settings.

If you require additional support and are using Windows XP Service Pack 3, Cox Tech Solutions may be able to assist. Visit www.cox.com/cts or call 877-TEC-SOLV (877-832-7658) for more information about Cox Tech Solutions' services. This is a fee-based service.

For more information regarding the Windows XP retirement, please visit the Microsoft website.

The following contains a list of Cox-supported email clients, browsers, and operating systems.

Note: As new software becomes available, Cox conducts an evaluation to determine if and when the new software will be supported.
 

What does supported mean?

Cox does not provide step-by-step instructions for all features of any browser, operating system, or email client. Rather, our goal is to provide our customers with the steps they need to set up these tools in order to use Cox products and services. Because we are not the manufacturers of these tools we refer customers to the providers for further instruction.

For the best possible experience using these products and obtaining support from Cox and the software manufacturers, it is recommended that you use the latest available version.
 

Operating Systems (OS)
 

ProviderOS
Apple

Mac OS

Windows
  • Windows Vista
  • Windows 7
  • Windows 8 and 8.1
  • Windows 10
 
Internet Browsers
 
Note:
Internet browsers found on video game consoles are not supported, although customers can use gaming consoles with Cox High Speed Internet service. Cox only provides support for the Internet connection up to the cable modem. We refer customers to console manufacturers for further instruction.
 
ProviderBrowser
AppleSafari
GoogleChrome
MicrosoftInternet Explorer
MozillaFirefox
 
Email Clients
 
ProviderClient
AppleMail
Microsoft
  • Outlook
  • Outlook Express
  • Windows Live Mail
  • Windows Mail
Google

Android Client

 

Cox also supports email clients that ship with most mobile devices, such as Android and Apple devices.
 

Additional Resources

ManufacturerSupport
Apple
Google
Microsoft
Mozilla

Rate this Article:

Related Topics:

Give us your feedback:

Feedback

Maximum 500 characters

Back Print Article

Need More Help?