The Internet should add convenience, not headaches. From step-by-step instructions to helpful tips, we'll help you install your equipment, troubleshoot problems, and get the most out of your online experience – minus the migraine.
Supported Email Clients, Internet Browsers, and Operating Systems
Last Updated: Wed, 16 Jul 2014 > Related Articles
Listed are the applications Cox supports.
As of April 9, 2014, Microsoft no longer supports Windows XP. Cox will only provide limited support of Windows XP that includes network connectivity and basic settings.
If you require additional support and are using Windows XP Service Pack 3, Cox Tech Solutions may be able to assist. Visit http://ww2.cox.com/residential/tech-solutions.cox or call 877-TEC-SOLV (877-832-7658) for more information about Cox Tech Solutions' services. This is a fee-based service.
For more information regarding the Windows XP retirement, please visit the Microsoft website.
The following contains a list of Cox-supported email clients, browsers and operating systems. Refer to Cox High Speed Internet System Requirements to view the current minimum and recommended system requirements.
Note: As new software becomes available, Cox conducts an evaluation to determine if and when the new software will be supported.
What does supported mean?
Cox does not provide step-by-step instructions for all features of any browser, operating system or email client. Rather, our goal is to provide our customers with the steps they need to set up these tools in order to use Cox products and services. Since we are not the manufacturers of these tools we refer customers to the providers for further instruction.
Note: Internet browsers found on video game consoles are not supported.
|Provider||Browser and Version|
|Apple||Safari 4 and 5|
|Microsoft||Internet Explorer 7 thru 10|
|Mozilla||Firefox 3 thru 9 (Win and Mac)|
Operating Systems (OS)
|Provider||OS and Version|
|Provider||Client and Version|
Cox also supports email clients that ship with most mobile devices, such as Android and Apple devices.
- Resources for Windows 8
- Manage Your PC Browser
- Manage Your Mac Browser
- Resources for Setting Up Cox.net Email
- Set Up and Manage an Internet Connection in Windows
- Set Up and Manage an Internet Connection in Mac OS X