• Español
  •  
  • Ashburn, VA

    Let us know the location you'd like to browse.

    or

    Already a Cox Residential customer?

    Looking for Business services? Go to Cox Business home

Internet

The Internet should add convenience, not headaches. From step-by-step instructions to helpful tips, we'll help you install your equipment, troubleshoot problems, and get the most out of your online experience – minus the migraine.

Back Print Article

Supported Email Clients, Internet Browsers, and Operating Systems

Last Updated: Tue, 02 Sep 2014 > Related Articles

13 rated this

Summary

View the applications that Cox supports.

Solution

As of April 9, 2014, Microsoft no longer supports Windows XP. Cox will only provide limited support of Windows XP that includes network connectivity and basic settings. 

If you require additional support and are using Windows XP Service Pack 3, Cox Tech Solutions may be able to assist. Visit http://ww2.cox.com/residential/tech-solutions.cox or call 877-TEC-SOLV (877-832-7658) for more information about Cox Tech Solutions' services. This is a fee-based service.


For more information regarding the Windows XP retirement, please visit the Microsoft website.

The following contains a list of Cox-supported email clients, browsers and operating systems.
 
Note: As new software becomes available, Cox conducts an evaluation to determine if and when the new software will be supported.
 

What does supported mean?

Cox does not provide step-by-step instructions for all features of any browser, operating system or email client. Rather, our goal is to provide our customers with the steps they need to set up these tools in order to use Cox products and services. Since we are not the manufacturers of these tools we refer customers to the providers for further instruction.


Internet Browsers
 
Note:
Internet browsers found on video game consoles are not supported.
 

ProviderBrowser and Version
AppleSafari 4 and 5
GoogleChrome 17
MicrosoftInternet Explorer 7 thru 10
MozillaFirefox 3 thru 9 (Win and Mac)
 
Operating Systems (OS)
 
ProviderOS and Version
Apple
  • Mac OS X 10.6 and higher
Windows
  • Windows Vista Home
  • Windows 7
  • Windows 8
Email Clients
 
ProviderClient and Version
AppleMac Mail
Microsoft
  • Windows Live Mail for 7
  • Windows Mail for Vista
  • Outlook
  • Outlook Express 6
Mozilla

Thunderbird 16



Cox also supports email clients that ship with most mobile devices, such as Android and Apple devices.
 

Additional Resources

ManufacturerSupport
Apple
Google
Microsoft
Mozilla

Rate this Article:

Related Topics:

Give us your feedback:

Feedback

Maximum 500 characters

Back Print Article

Need More Help?