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Troubleshooting the DLink DCM-202 Cable Modem
Last Updated: Fri, 25 Oct 2013 > Related Articles
View an overview of the available ports and an explanation of the status lights on a DLink DCM-202 cable modem.
After the cable modem has successfully registered on the network, the Power, Cable, and Status indicators illuminate continuously to indicate that the cable modem is online and fully operational. For more details, refer to the Modem Lights section.
The DLink DCM-202 has the following ports available on the back of the modem:
- RESET - Resets the cable modem.
- 12VDC-1.25a - Connects the cable modem to the power adapter.
- ETHERNET -Connects to the Ethernet port on your computer.
- USB - Connects to the USB port on your computer.
- CATV - Connects to the cable wall outlet.
The RESET button is for maintenance purposes only. For more details, refer to the Modem Lightssection.
|Power||Solid Green||None. Power is properly connected.||N/A|
|Off||No power.||Verify power supply connections and electrical outlet. Also make sure the outlet is not connected to a switch.|
|Searching for cable connection.||Verify all cable connections and try resetting the modem. If cable is OK and modem reset doesn't work, contact Customer Support.|
|Fast Flash Modem Orange||Searching for cable connection.||If this is a new modem or a replacement modem, you must contact Cox with your MAC address Click Here. If there are several MAC addresses on the modem, please use the “HFC” or “RF” MAC address. View MAC Address Label|
|Off||No connection cable connection.||Verify all cable connections and try resetting the modem. If cable is OK and modem reset doesn't work, contact Customer Support.|
|Status||Solid Green||None. Modem is ready for data transfer.||N/A|
|Ethernet||Solid Green||None. Successfully found the computer through an Ethernet connection.||N/A|
|Off||No Ethernet found.||Verify Ethernet cable connections, the TCP/IP settings and the NIC. You might need to reinstall the NIC drivers. If this does not resolve the issue, contact Customer Support.|
|USB||Solid Green||None. Successfully found the computer through USB connection.||N/A|
|Off||No USB found.||Verify USB cable connections, the TCP/IP settings and the USB cable. You might need to reinstall the USB drivers. If this does not resolve the issue, contact Customer Support.|