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Changing Your Password on Cox.com

Last Updated: Tue, 15 Nov 2016 > Related Articles

340 rated this


Learn how to change your current password online to a new password.


Your Cox.com password is used with your User ID to log in to personalized Cox webpages, such as View/Pay Bill, WebMail, Phone Tools, Internet Tools, and Account Settings.

To change your password, follow the steps below.

  1. Go to www.cox.com.
  2. Click Sign In My Account at the top of the homepage.
  3. Sign in with your User ID and Password.

    Note: If you can't remember your password, click the Forgot User ID / Password? link next to the Sign In button.
  4. Click View Profile.

     MyAccount My Profile link

  1. Under My Profile, click Password & Security.

    My Account, My Profile highlighting Password and Security

  2. In the Password section click Edit Preferences.

    MyAccount, My Profile, Password section highlighting the Edit Preferences link.

    Note: If you are in the process of transferring your services, you will receive an error message and will be unable to change your password until the transfer is complete.

  3. Enter your current Password.
  4. Enter a new Password.
  5. Click Save Changes.

    MyAccount, My Profile Password change

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