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Deactivating Cloud Drive

Last Updated: Tue, 02 Feb 2016 > Related Articles

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Summary

Learn how to deactivate Cloud Drive.

Solution

Completing these steps permanently deactivates Cloud Drive and all associated files.
1
From the Cox.com homepage, hover your mouse over My Connection, then click Internet Tools.
 
highlights Internet Tools

Result: The Internet Tools Sign In page displays.
2
Sign in using your User ID and Password, then click Sign In.
 
Note: If you do not remember your password, click the Forgot User ID / Password? link.
 
highlights Internet Tools sign in
 
Result: The Internet Tools page displays.
3
Under the Enhancements column, click Manage Cloud Drive.
 
manage cloud drive, highlighted
 
Result: The Manage Cloud Drive page displays.
4
To deactivate Cloud Drive, click Deactivate.
 
Note: The Manage Cloud Drive page shows the current primary email address, Cloud Drive status, storage size available, and amount of storage used. 
 
highlights deactivate
 
Result: The Deactivate Cloud Drive page displays.
5
To accept the Terms and Conditions, check the box, and then click Deactivate
 
highlights checkbox, deactivate button
 
Result: The Deactivation Confirmation page displays to confirm the deactivation is complete.
6

Click Continue to return to the Internet Tools page.
 

For additional support, refer to Cloud Drive.


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