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Deactivating Cloud Drive

Last Updated: Wed, 12 Nov 2014 > Related Articles

2 rated this

Summary

Learn how to deactivate Cloud Drive.

Solution

To deactivate Cloud Drive, complete the following steps.

For additional support, refer to Cloud Drive.
1
From the Cox.com homepage, hover your mouse over My Connection, then click Internet Tools.

highlights Internet Tools

Result: The Internet Tools Sign In page displays.
2
Enter User ID and Password, then click Sign In.

Note: If you do not remember your password, click the Forgot User ID / Password? link.

highlights Internet Tools sign in

Result: The Internet Tools page displays.
3
Under the Enhancements column, click Manage Cloud Drive.

manage cloud drive, highlighted

Result: The Manage Cloud Drive page displays.
4
To deactivate Cloud Drive, click the Deactivate button.

Note: The Manage Cloud Drive page shows the current primary email address, Cloud Drive status, storage size available, and amount of storage used.

highlights deactivate

Result: The Deactivate Cloud Drive page displays.
5
To accept the Terms and Conditions, check the box, and then click the Deactivate button.

Important: Deactivation permanently deletes all files.

highlights checkbox, deactivate button

Result: The Deactivation Confirmation page displays to confirm the deactivation is complete.
6

Click the Continue button to return to the Internet Tools page.


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