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The Internet should add convenience, not headaches. From step-by-step instructions to helpful tips, we'll help you install your equipment, troubleshoot problems, and get the most out of your online experience – minus the migraine.

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Accessing and Installing PC HealthCheck

Last Updated: Tue, 12 Aug 2014 > Related Articles

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Learn to access and install PC HealthCheck through Internet Tools.




PC HealthCheck is a tool that provides an easy way for you to scan your Windows operated PCs for potential security, health, and performance issues.  Once the scan completes, PC HealthCheck provides detailed reports that include any potential problems and recommended solutions.
Support options, including access to Cox Technical Solutions services, are also available.  

Complete the following steps to access and download PC HealthCheck.


From the main cox.com homepage hover your mouse over My Connection, then click the Internet Tools link.

my connection

Result: The Internet Tools login page displays.


Enter primary User ID and Password, then click Sign In.

Note: If you do not remember your password, click the Forgot your Password?


Result: The Internet Tools page displays.


Under My Account located on the left navigation bar, click the PC HealthCheck link.

Note: You may also access the application by clicking the PC HealthCheck link in the Enhancement column.


Result: the PC HealthCheck Download page displays.


Click the Download button.


Result: The PC HealthCheck: Terms and Conditions page displays.


Click the Accept button to agree to the terms and conditions then click the Continue button.


Result: The File Download - Security Warning window displays. 


Click the Run button.


Result: The PC HealthCheck Setup Wizard displays.


Click Next.


Result: the End–User License Agreement displays.


Click the‘I accept the terms and in the License Agreement’ radio button then click Next.

Note: To continue the install, the End User License Agreement must be read and accepted.


Result: The Ready to Install screen displays.


Click Install.


Result: The Installing Cox PC HealthCheck page displays.


Once the installation completes, click Next.


Result: The Completing Cox PC HealthCheck Setup Wizard page displays.


Click Finish.


Result: The Cox PC HealthCheck Dashboard displays.

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