The Internet should add convenience, not headaches. From step-by-step instructions to helpful tips, we'll help you install your equipment, troubleshoot problems, and get the most out of your online experience – minus the migraine.
About Cox Security Software Powered by McAfee®
Last Updated: Fri, 11 Jul 2014 > Related Articles
Learn about the features and minimum system requirements for Cox Security Software.
Where you are in the process...
|About||Activation||Download and Installation||Additional Support|
If you are not installing Cox Security Software for the first time and would like to instead reinstall, update, or install it on another computer see Installing Cox Security Software on an Additional Computer.
In today's world, you can never have enough protection for your online presence. We here at Cox want to ensure you never have to worry about you or your family's safety online.
To help that, we have teamed up with McAfee to offer their award winning Security Suite Plus and Family Protection packages free of charge to our High Speed Internet customers.
Cox Security Software Packages
Cox Security Suite Plus and Mcafee Family Protection are two separate packages available for download that offer the following security tools and features for total protection online.
While you can install Cox Security Suite Plus and McAfee Family Protection separately, you must install both in order to have all of the security and parental controls features below.
|Package||Overview of Features|
Cox Security Suite Plus
Anti-virus and malware protection for your PC or Mac.
McAfee Family Protection*
Advanced parental controls for your PC or Mac.
Using Cox Security Software
Remember you can always find all the useful features of your McAfee software right on your desktop with McAfee Security Center. Just click the appropriate link in Cox Security Software Features.
Support Information for Cox Security Software
As a part of our partnership with McAfee, you receive direct support from McAfee for Cox Security Software. Any time you need additional support for Cox Security Suite Plus or McAfee Family Protection, you can visit the McAfee website at http://cox.mcafee.com. Para ayuda técnica en espanol: http://cox.mcafee.com en espanol.
On this website you can:
- Check your installation for problems.
- Access questions and answers from other users.
- Chat with or send email to a McAfee customer service representative.
To access additional support:
- Go to https://community.mcafee.com
- Or call McAfee at 888-556-0959.
For more information, see Troubleshooting Cox Security Software.
If you only subscribe to Cox TV and/or Phone services, you are not eligible to download Cox Security Software and will not see the option to download when you log in on Cox.com using the steps outlined here.
What You Need to Download Cox Security Software
In order to download Cox Security Software, you must meet the following requirements:
- Be logged in on Cox.com with the primary account holder User ID. For more information on what this means, see Understanding Digital Identities and Account Types.
- Have an active Cox Internet account in good standing.
Minimum System Requirements
|For PCs||For Macs|