• Español
  • Select a Location
    Select a Location


    Let us know the location you'd like to browse.


    Already a Cox Residential customer?

    Looking for Business services? Go to Cox Business home


The Internet should add convenience, not headaches. From step-by-step instructions to helpful tips, we'll help you install your equipment, troubleshoot problems, and get the most out of your online experience – minus the migraine.

Back Print Article

Downloading and Installing the Cox Mobile Connect App

Last Updated: Mon, 18 Aug 2014 > Related Articles

33 rated this


How to log into Cox Mobile Connect from your smart phone or other mobile device.


Cox Mobile Connect is an application for your smart phone or other mobile device that allows you to access and manage your Cox services from anywhere. In this article you will learn how to download the app and log in.

Note: You must have a cox.net account to use Cox Mobile Connect.
If you do not currently have a user ID and password on Cox.com, you must create one before you can log in to the Home Phone and TV / DVR modules in Cox Mobile Connect. See Cox.com Account Registration and Preferences.
  1. Go to your Apple store or Android store and search for the Cox Mobile Connect app.
  2. Tap INSTALL.


  3. Once installed, tap the Cox Mobile Connect icon on your screen.
  4. The first screen asks for permission to access your location. Tap OK.

    Note: If you tap Decline, you may not be able to experience the full availability of the application.

location request


Read the license agreement then tap Accept.


Note: If you tap Decline you will exit the application. 

  1. You will see another screen with information about your data usage. It advises you that the application uses the web.

    Note: If you do not subscribe to a mobile Web plan through your wireless provider, you will be charged casual usage rates. 

  2. If you do not want to see the message again, tap Do not show this message again.
  3. Tap OK.

usage agreement


Now you will see the login screen. Enter your Cox User ID and Password.


Tap Sign In.

Rate this Article:

Related Topics:

Give us your feedback:


Maximum 500 characters

Back Print Article

Need More Help?