Having problems with your Internet Connection? Did you know that most Internet connectivity issues can be solved by using our Modem Reset tool? Just sign-in, click the Reset button, and get back browsing the Web. >> Reset My Modem
Last Updated: Fri, 27 May 2016 > Related Articles
Learn about the available ports and the status lights on a Netgear C3700 WiFi modem.
For installation instructions, refer to the following articles.
The Netgear C3000 has the following ports available on the back of the gateway.
- USB - Connects to selected client devices
- ETHERNET - Two ports connect to the Ethernet port on your computer or home network
- CABLE - Connects to the cable wall outlet
- POWER - Connects the device to the power adapter
- POWER ON / OFF - Turns the device on and off
This button lets you use WPS to join the WiFi network without typing the WiFi password.
|WiFi On / Off||Off||WiFi radio off||Pressing this button for two seconds turns the WiFi radio on and off.|
|On||None - WiFi radio on||N/A|
|Power||Off||No power||Verify all cable connections and try resetting the modem. If cable is OK and modem reset does not work, contact Customer Support.|
|Off||No downstream channel locked||Verify all cable connections and try resetting the modem. If cable is OK and modem reset does not work, contact Customer Support.|
|Blinking Green||Scanning for downstream channel||Verify all cable connections and try resetting the modem. If cable is OK and modem reset does not work, contact Customer Support.|
|Solid Green||None - connection from the computer to the Internet established on one channel||N/A|
|Off||No upstream channel locked|
|Blinking Green||Scanning for upstream channel|
|Solid Green||None - connection from the Internet to the computer established on one channel||N/A|
|Solid Green||None - cable WiFi modem operational||N/A|
|Slow Blink||None - cable WiFi modem receiving DHCP information||N/A|
|Fast Blink||None - cable WiFi modem downloading a configuration file||N/A|
2.4 Ghz WiFi
|Off||2.4 Ghz radio off||N/A|
|Solid Green||None - 2.4 Ghz radio on||N/A|
|5 Ghz WiFi||Off||5 Ghz radio off||N/A|
|Solid Green||None - 5 Ghz radio on||N/A|
|Ethernet||Off||No device connected to an Ethernet port|
|Solid Green||None - powered-on device connected to an Ethernet port|
|USB||Off||No device connected via USB|
|On||A device connected via USB and is ready for use|
The Netgear C3700 comes configured with wireless security. By default, the Netgear home networking gateway supports up to 802.11n wireless standards and uses WPA / WPA2 wireless security settings. The SSID and passphrase are printed on the label on the gateway.
- The SSID on the gateway is the same as the last 6 characters of the wireless MAC address.
- The Passphrase is the same as the 9-digit serial number of the home networking gateway.
MAC addresses are written as 12 digits containing both letters and numbers (0-9, A-F). A MAC address is unique. The first six characters of the MAC address are unique to the manufacturer of the device.