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ARRIS / Surfboard SBG6580
Last Updated: Wed, 21 Sep 2016 > Related Articles
Learn about the available ports and an explanation of the status lights on an ARRIS / Surfboard SBG6580 cable modem gateway.
For installation instructions, refer to the following articles.
There are two versions of the SBG6580 available. Both are DOCSIS 3.0 devices offering 8 x 4 channel bonding. The Motorola-branded N600 has dual band WiFi connectivity and the Arris-branded N300 has dual band switched WiFi.
After the cable modem is successfully registered on the network, the POWER, RECEIVE, SEND, and ONLINE indicators illuminate continuously to indicate that the cable modem is online and fully operational. For more details, refer to the Modem Lights section.
The ARRIS / Surfboard SBG6580 has the following ports available on the back of the modem.
- ETHERNET - Four ports connect to the Ethernet port on your computer or home network.
- USB - Connects to selected client devices
- RESET - Used to reset the gateway
- CABLE - Connects to the cable wall outlet
- POWER - Connects the gateway to the power adapter
|Off||No power||Verify power supply connections and electrical outlet. Also make sure the outlet is not connected to a switch.|
|RECEIVE||Solid Green||None - downstream channel connected||N/A|
|Solid Blue||None - downstream channel connected with bonded channels||N/A|
|Flashing||Searching for a downstream channel connection||Verify all cable connections and try resetting the modem. If cable is OK and modem reset does not work, contact Customer Support.|
|Off||Modem off-line||Verify all cable connections and try resetting the modem. If cable is OK and modem reset does not work, contact Customer Support.|
|SEND||Solid Green||None - upstream channel connected|
|Solid Blue||None - upstream channel connected with bonded channels||N/A|
|Flashing||Searching for an upstream channel connection||Verify all cable connections and try resetting the modem. If cable is OK and modem reset does not work, contact Customer Support.|
|ONLINE||Solid Green||None - connected to the Internet.||N/A|
|Flashing||None - scanning for configuration parameters||N/A|
None - actively scanning (show network traffic)
|Flashing Amber||None - successfully paired when the icon is Green, WPS pairing in progress||N/A|
|Off||None - no wireless devices connected||N/A|