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Having problems with your Internet Connection? Did you know that most Internet connectivity issues can be solved by using our Modem Reset tool? Just sign-in, click the Reset button, and get back browsing the Web. >> Reset My Modem

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Connecting a Modem With an Ethernet Connection

Last Updated: Thu, 22 Sep 2016 > Related Articles

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Learn how to connect a modem with an Ethernet connection.


To install a new modem using an Ethernet cable, you need the following items.

  • Modem
  • Modem power cord
  • Ethernet cable
  • Coaxial cable

Before installing your new modem, you need to disconnect your old modem from your cable wall outlet and computer first.

  1. Connect one end of the coaxial cable to the cable wall outlet.
  2. Connect the other end to the modem.

    modem configuration diagram
  1. Connect the modem power cord into an electrical outlet.
  2. Connect the other end to the modem.

    Note: Most modems are always on and don't have a power switch. If there is a power switch on the modem, turn it on.
  1. Connect one end of the Ethernet cable into the back of the modem.
  2. Connect the other end into the back of the computer.

    modem to computer diagram

Check the modem lights to confirm it has power, and connects to the network and your computer. To learn more about which lights should be on for your specific modem, refer to the user guide.

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