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About Cox Security Software Powered by McAfee®

Last Updated: Wed, 12 Aug 2015 > Related Articles

244 rated this


Learn about the features and minimum system requirements for Cox Security Software.


Where you are in the process...


AboutActivationDownload and InstallationAdditional Support
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If you are not installing Cox Security Software for the first time and would like to instead reinstall, update, or install it on another computer see Installing Cox Security Software on an Additional Computer.
In today's world, you can never have enough protection for your online presence. We want to ensure you never have to worry about you or your family's safety online.

To help that, we have teamed up with McAfee to offer their award-winning Security Suite Plus and Family Protection packages free of charge to our High Speed Internet customers.

Cox Security Software Packages

Cox Security Suite Plus and Mcafee Family Protection are two separate packages available for download that offer the following security tools and features for total protection online.

While you can install Cox Security Suite Plus and McAfee Family Protection separately, you must install both in order to have all of the security and parental controls features below.

PackageOverview of Features
security suite plus

Cox Security Suite Plus

Anti-virus and malware protection for your PC or Mac.

  • Anti-Virus
  • Anti-Spyware
  • Anti-Phishing via SiteAdvisor
  • Firewall protection
  • Parental Controls*
  • Identity Protection
  • Coverage for five (5) computers in your house
  • Computer-based Anti-spam
  • Checks email and IM links
*For more advanced parental controls, install McAfee Family Protection in addition to Cox Security Suite Plus.
family protection


McAfee Family Protection*

Advanced parental controls for your PC or Mac.

  • Monitor social networking sites
  • Filter inappropriate YouTube videos
  • Application blocking
  • Usage reporting  and alerts

Using Cox Security Software

You can find all the useful features of your McAfee software right on your desktop with McAfee Security Center. Just click on the appropriate link in Cox Security Software Features.

Support Information for Cox Security Software

As a part of our partnership with McAfee, you receive direct support from McAfee for Cox Security Software. Any time you need additional support for Cox Security Suite Plus or McAfee Family Protection, you can visit the McAfee website at http://cox.mcafee.com. Para ayuda técnica en espanol: http://cox.mcafee.com en espanol.

On this website you can do the following.

  • Check your installation for problems.
  • Access questions and answers from other users.
  • Chat with or send email to a McAfee customer service representative.

Use the following to access additional support.

For more information, see Troubleshooting Cox Security Software.

If you only subscribe to Cox TV and/or Phone services, you are not eligible to download Cox Security Software and will not see the option to download when you log in on Cox.com using the steps outlined here.

What You Need to Download Cox Security Software 

In order to download Cox Security Software, you must meet the following requirements.

Eligibility Requirements

Minimum System Requirements

For PCsFor Macs
  • CPU: Pentium-compatible processors, 1 GHz Processor or faster
  • RAM: 1 GB RAM or higher
  • Operating System: Windows Vista or higher (must have most recent Service Packs installed)
  • CPU: Apple Computers with Intel® Processor or faster
  • RAM: 2 GB RAM or higher
  • Operating System: Mac OS X 10.7 or higher


To begin installation of Cox Security Suite Plus or McAfee Family Protection, you must first activate the license for your home and download the software. Use the links below to get started.

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