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Homelife Support

Learn how to protect, connect, and relax with support for your Homelife service. From arming and disarming your alarm, to managing your portal, Cox Homelife Support helps you with troubleshooting and step-by-step solutions.

Equipment Setup

How To

Troubleshooting

  • Cisco DPC3010 Learn about the available ports and the status lights on the Cisco DPC3010 cable modem.
  • ARRIS / Motorola SB5100 Learn more about the ARRIS / Motorola SB5100 cable modem.
  • Cisco DPC3000 Learn about the available ports and an explanation of the status lights on a Cisco DPC3000 cable modem.
  • Cisco DPQ3925 Learn about the available ports and an explanation of the status lights on the DPQ3925 WiFi Internet and Telephone modem.
  • Linksys BEFCMU10v3 Overview of the available ports and an explanation of the status lights on a Linksys BEFCMU10v3 cable modem.
  • Netgear WNDR3700 Router Learn about the available ports and an explanation of the status lights on a Netgear WNDR3700 router.
  • Joohong SL2810 Learn about the available ports and an explanation of the status lights on a Joohong SL2810 modem.
  • ARRIS / Surfboard SB6141 Learn about the available ports and an explanation of the status lights on an ARRIS / Surfboard SB6141 cable modem.
  • Netgear CMD31T Learn about the available ports and an explanation of the status lights on a Netgear CMD31T modem.
  • ARRIS / Motorola SBG900 View details of the available ports and an explanation of the status lights on an ARRIS / Motorola Surfboard SBG900 Wireless Gateway ...
  • Ubee SpeedStream 60678EU Overview of available ports and an explanation of status lights on a Ubee (formerly Ambit) SpeedStream 60678EU cable modem.
  • ARRIS / Surfboard SBG6580 Learn about the available ports and an explanation of the status lights on an ARRIS / Surfboard SBG6580 cable modem gateway.
  • Connecting a Modem With an Ethernet Connection Learn how to connect a modem with an Ethernet connection.
  • ARRIS / Surfboard WBM760 Learn about the available ports and an explanation of the status lights on an ARRIS / Surfboard WBM760 cable modem.
  • ARRIS / Surboard SB6120 Learn about the available ports and the status lights on an ARRIS / Surfboard 6120 cable modem.
  • Linksys WRT54G2 Router View details of the available ports and an explanation of the status lights on a Linksys WRT54G2 router.
  • Netgear WNR2000 Router View details about the available ports and an explanation of the status lights on a Netgear WNR2000 router.
  • RCA DCM425 Learn about the available ports and an explanation of the status lights on a RCA DCM425 cable modem.
  • ARRIS / Surfboard SB6121 Learn about the available ports and an explanation of the status lights on an ARRIS / Surfboard SB6121 cable modem.
  • Scientific Atlanta Webstar DPX-2100 Learn about the available ports and view an explanation of the status lights on a Scientific Atlanta DPX-2100 cable modem.
  • Hitron CDA 30360 Learn about the available ports and an explanation of the status lights on a Hitron CDA 30360 cable modem.
  • Scientific Atlanta DPC2100 Learn about the available ports and an explanation of the status lights on a Scientific Atlanta DPC2100 cable modem.
  • Zoom 5341J Provides an overview of the available ports and an explanation of the status lights on a Zoom 5341J cable modem.
  • Linksys WRT160N Router View details about the available ports and an explanation of the status lights on a Linksys WRT160N router.
  • ARRIS / Motorola SB5120 Learn about the available ports and the status lights on an ARRIS / Motorola SB5120 cable modem.
  • ARRIS / Surfboard SB6180 View the available ports and an explanation of the status lights on an ARRIS / Surfboard SB6180 cable modem.
  • Cisco DPQ3212 View troubleshooting and setup tips for the DPQ3212 modem.
  • Troubleshooting Cox Homelife Router Problems Learn solutions for common connectivity issues with the Cox Homelife router.
  • RCA DCM315R Learn about the available ports and an explanation of the status lights on a RCA DCM315R cable modem.
  • Cisco DPC3825 View the available ports and an explanation of the status lights on a Cisco DPC3825 WiFi modem.

Helpful Info

  • Cox Approved Cable Modems View information on approved modems for use on all Cox High Speed Internet packages, excluding Gigablast.
  • Motorola MB7420 Learn about the available ports and an explanation of the status lights on a Motorola MB7420 cable modem.
  • Arris TG2472 Learn about the available ports and an explanation of the status lights on the Arris TG2472 Premium WiFi Modem.
  • Zoom / Motorola 5345 Learn about the available ports and an explanation of the status lights on a Zoom / Motorola 5345 cable modem.
  • ARRIS / Surfboard SB6182 Learn about the available ports and an explanation of the status lights on an ARRIS / Surfboard SB6182 cable modem.
  • Netgear CM500 Learn about the available ports and an explanation of the status lights on a CM500 cable modem.
  • ARRIS / Surfboard SBG6782 Learn about the available ports and an explanation of the status lights on an ARRIS / SurfboardSBG6782 WiFi cable modem.
  • Ubee DVW326 Learn about the available ports and an explanation of the status lights on a Ubee DVW 326 WiFi Internet and Telephone modem.
  • ARRIS / Surfboard SB6183 Learn about the available ports and an explanation of the status lights on the ARRIS / Surfboard SB6183 cable modem.
  • DLink DCM-301 Learn about the available ports and an explanation of the status lights on a DLink CM-301 modem.
  • Zoom / Motorola 5354 Learn about the available ports and an explanation of the status lights on a Zoom / Motorola 5354 WiFi modem.
  • Zoom / Motorola MG7310 Learn about the available ports and an explanation of the status lights on a Zoom / Motorola MG7310 cable modem.
  • SMC 8013 Learn more about the available ports and an explanation of the status lights on a SMC 8013 WiFi cable modem.
  • Choosing the Right Cable Modem See information to help you choose the right modem for your Cox High Speed Internet service.
  • TP-LINK CR700 Learn about the available ports and an explanation of the status lights on a TP-LINK CR700 WiFi modem.
  • Netgear CM600 Learn about the available ports and an explanation of the status lights on the Netgear CM600 cable modem.
  • Zoom / Motorola 5360 Learn about the available ports and an explanation of the status lights on a Zoom / Motorola 5360 WiFi modem.
  • Zoom / Motorola 5350 Learn about the available ports and an explanation of the status lights on a Zoom / Motorola 5350 Cable Modem / Router .
  • Netgear C6300BD Learn about the available ports and an explanation of the status lights on a C6300BD WiFi Internet modem.
  • Ubee DDW366 Learn about the available ports and an explanation of the status lights on a Ubee DDW 366 dual band WiFi cable modem.
  • Netgear CG3000D Learn about the available ports and the status lights on a Netgear CG3000D WiFi modem.
  • ARRIS / Surfboard SBG6900-AC Learn about the available ports and an explanation of the status lights on the ARRIS / Surfboard SBG6900 AC WiFi cable modem.
  • ARRIS / Surfboard SBG6700 View the available ports and an explanation of the status lights on an ARRIS / Surfboard SBG6700 WiFi cable modem.
  • ARRIS / Motorola SB5101 Learn about the available ports and the status lights on an ARRIS / Motorola SB5101 modem.
  • Netgear CM400 Learn about the available ports and an explanation of the status lights on a Netgear CM400 cable modem.
  • TP-LINK TC-7610 Learn about the available ports and an explanation of the status lights on a TP-LINK TC-7610 cable modem.
  • Linksys CM100 Learn about the available ports and an explanation of the status lights on a Linksys CM100 cable modem.
  • ARRIS SB6190 Learn about the available ports and an explanation of the status lights on the ARRIS SB6190 cable modem.
  • Ubee DDW365 Learn about the available ports and an explanation of the status lights on a Ubee DDW 365 WiFi cable modem.
  • ARRIS / Motorola TM502G Learn about the available ports and an explanation of the status lights on a ARRIS / Motorola TM602 modem.
  • Zoom 5370 Learn about the available ports and an explanation of the status lights on a Zoom 5370 cable modem.
  • Netgear CG4500BD View the available ports and an explanation of the status lights on a Netgear CG4500BD dual band WiFi cable modem.
  • ARRIS / Motorola TM602 Learn about the available ports and an explanation of the status lights on a ARRIS / Motorola TM602 modem.
  • Cox Homelife Netgear WNR1000 Router View details about the available ports and an explanation of the status lights on a Cox Homelife Netgear WNR1000 router.
  • Zoom 5241 Learn about the available ports and an explanation of the status lights on a Zoom / Motorola 5241 cable modem.
  • Linksys CM3008 Learn about the available ports and an explanation of the status lights on a Linksys CM3008 cable modem.
  • Netgear C6250 Learn about the available ports and an explanation of the status lights on a Netgear C6250 WiFi modem.
  • ARRIS / Surfboard SBG6400 View details of the available ports and an explanation of the status lights on the ARRIS / Surfboard SBG6400 WiFi modem.
  • ARRIS / Motorola SBG901 Learn about the available ports and an explanation of the status lights on an ARRIS / Motorola Surfboard SBG901 Wireless Gateway cable ...
  • Netgear 3000Dv2 Learn about the available ports and an explanation of the status lights on a Netgear 3000Dv2 WiFi cable modem.
  • Zoom / Motorola 5352 Learn about the available ports and an explanation of the status lights on the Zoom / Motorola 5352 WiFi Cable Modem.
  • Linksys CM3024 Learn about the available ports and an explanation of the status lights on a Linksys CM3024 cable modem.
  • Motorola MB7220 Learn about the available ports and an explanation of the status lights on a Motorola MB7220 cable modem.
  • Linksys BEFCMU10v4 View details of the available ports and an explanation of the status lights on a Linksys BEFCMU10v4 cable modem.
  • Zoom 5341 Learn about the available ports and an explanation of the status lights on a Zoom 5341 cable modem.
  • Netgear C3000 Learn about the available ports and the status lights on a Netgear C3000 WiFi modem.
  • CableWiFi® Service The CableWiFi network allows customers of high speed Internet providers across the country access to their area WiFi networks at no ...
  • Netgear C3700 Learn about the available ports and the status lights on a Netgear C3700 WiFi modem.
  • Netgear C6300 Learn about the available ports and an explanation of the status lights on a C6300 WiFi modem.
  • Cisco DPC3008 Learn about the available ports and an explanation of the status lights on the Cisco DPC3008 cable modem.

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