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Learn how to protect, connect, and relax with support for your Home Security service. From arming and disarming your alarm, to managing your portal, Cox Home Security Support helps you with troubleshooting and step-by-step solutions.

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Managing Thermostats Using the Cox Home Security Subscriber Portal

Last Updated: Sat, 31 May 2014 > Related Articles

3 rated this

Summary

Use Cox Home Security to control your thermostat from anywhere.

Solution

To utilize the features available for your thermostat, see the steps below. 

You will learn:

  • Monitoring Current State of Thermostat
  • Viewing Detailed Thermostat
  • Viewing or Changing Settings on Thermostat
ActionSteps
Monitor Current State

The Cox Home Security Subscriber Portal allows you to monitor the state of up to five thermostats in real time and manage basic settings. The current states of paired thermostats are displayed on the Main page.
 

View Detailed Thermostat

On the Main page, in the Thermostat Portlet, click VIEW THERMOSTATS. Or, on the Toolbar, click Thermostats.
 

 
Result: The Thermostat page displays.
 

 
Note: If there are multiple thermostats, a page similar to the one below appears and you can choose the one that you want.
 

 
The current temperature appears on the box on the left side of the page. The Fahrenheit/Celsius button below the current temperature indicates the unit of measure.

View or Change Settings
  • Click the Fahrenheit/Celsius button to toggle the display between Fahrenheit or Celsius.
  • Click Cool, Heat, or Off to set the mode.
  • Click Fan to turn on the fan continuously, regardless of whether the heat or air conditioning is active.
  • Click Fan again to change it back to Auto, so the fan comes on only when the heat or air conditioning is active.
  • Click Hold to maintain the mode and temperature settings and ignore any programming configured on the thermostat device.

    Notes
    :
  • In order for the thermostat rules to run, the thermostat must always remain in Simple Mode.
  • When placing the thermostat on Hold from the Subscriber Portal, the thermostat device is not affected; however, the rules for that thermostat will not run.
  • The Subscriber Portal will not acknowledge the Hold / unHold actions performed from the thermostat, but this action will prevent the thermostat rules from running. For more on rules, see Managing Rules Using Cox Home Security.
  • Rules cannot switch between cooling and heating. There is not currently an auto changeover feature. You can set cool or heat set points in the thermostat scheduler, but you have to manually choose heat or cool.

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