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Home Security

Learn how to protect, connect, and relax with support for your Home Security service. From arming and disarming your alarm, to managing your portal, Cox Home Security Support helps you with troubleshooting and step-by-step solutions.

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Cox Home Security Customer Welcome Kit

Last Updated: Thu, 13 Nov 2014 > Related Articles

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Summary

Access the information in the Cox Home Security Welcome Pack.

Solution

These are the documents that Cox leaves behind for new Cox Home Security customers as part of the Customer Welcome Kit.

Click the button below to access the Welcome Letter. This letter is the first document in the Welcome Kit.


Welcome Letter PDF

Click the button below to access the Cox Home Security Getting Started Guide. This guide contains information and reminders about using the Cox Home Security system.


Home Security Getting Started Guide PDF

Click the button below to access the Cox Home Notice to Alarm User. This list is included to help you comply with your obligations under your city ordinance, improve the reliability of your alarm system, and help you prevent false alarms.


Home Security Notice to Alarm User PDF

Click the button below to access the Cox Home Security False Alarm Prevention Tips. These tips are included to help you avoid setting your alarm by mistake.


Home Security False Alarm Prevention PDF

Click the button below to access the Cox Home Security Guarantees. There are three guarantees when you purchase a system through Cox.


Home Security Guarantee Certificates PDF

Click the button below to access the Customer Acknowledgement form. This form is presented to you during the installation of your system.


Customer Acknowledgements PDF

Click the button below to access the Smoke Detector Notice. This document explains specialized sensors, like smoke detectors, and how Cox supports these types of sensors.


Smoke Detector Notice PDF

Click the button below to access the Cox Home Security Getting Started Guide, if your touchscreen has three buttons on the front and you purchased Cox Home Security prior to December 2012.


Home Security Getting Started Guide PDF


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