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Homelife

Learn how to protect, connect, and relax with support for your Home Security service. From arming and disarming your alarm, to managing your portal, Cox Home Security Support helps you with troubleshooting and step-by-step solutions.

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Cox Homelife Customer Welcome Kit

Last Updated: Mon, 23 Feb 2015 > Related Articles

13 rated this

Summary

Access the information in the Cox Homelife Welcome Pack.

Solution

These are the documents that Cox leaves behind for new Cox Homelife customers as part of the Customer Welcome Kit.

Click the button below to access the Welcome Letter. This letter is the first document in the Welcome Kit.


Welcome Letter PDF

Click the button below to access the Cox Homelife Getting Started Guide. This guide contains information and reminders about using the Cox Homelife system.


Homelife Getting Started Guide PDF

Click the button below to access the Cox Homelife Preparing for Your Install. Cox Homelife gives you a lot of great features. In order to learn those features quickly and reduce risk of causing false alarms, download and complete the Preparing For Your Installation (PDF) prior to your installation. Your technician needs this information during the system activation process.


Preparing for Your Installation PDF

Click the button below to access the Cox Homelife Notice to Alarm User. This list is included to help you comply with your obligations under your city ordinance, improve the reliability of your alarm system, and help you prevent false alarms.


Homelife Notice to Alarm User PDF

Click the button below to access the Cox Homelife False Alarm Prevention Tips. These tips are included to help you avoid setting your alarm by mistake.


Homelife False Alarm Prevention PDF

Click the button below to access the Cox Homelife Guarantees. There are three guarantees when you purchase a system through Cox.


Homelife Guarantee Certificates PDF

Click the button below to access the Customer Acknowledgement form. This form is presented to you during the installation of your system.


Customer Acknowledgements PDF

Click the button below to access the Smoke Detector Notice. This document explains specialized sensors, like smoke detectors, and how Cox supports these types of sensors.


Smoke Detector Notice PDF


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