Learn how to protect, connect, and relax with support for your Home Security service. From arming and disarming your alarm, to managing your portal, Cox Home Security Support helps you with troubleshooting and step-by-step solutions.
Cellular Backup Capabilities for Cox Home Security
Last Updated: Fri, 30 May 2014 > Related Articles
If your Internet connection is down, the cellular backup on your Cox Home Security system activates.
|Event Message Type||Functions on Cellular Backup?|
|Arm / Disarm Events||Yes|
|Broadband Down Events||No|
|Email / SMS for Rules (no images)||Yes|
|Entry Delay Events||Yes|
Mobile Commands (Portal or App)
|Options||Functions on Cellular Backup?|
|Arm / Disarm||Yes|
|Create, Update, or Delete Keypad Codes||Yes|
|Enable / Disable Rules||Yes|
|Lifestyle Devices (thermostats, lighting controls)||No|