• Español
  •  
  • Ashburn, VA
    Ashburn, VA

    Let us know the location you'd like to browse.

    or

    Already a Cox Residential customer?

    Looking for Business services? Go to Cox Business home

Home Security

Learn how to protect, connect, and relax with support for your Home Security service. From arming and disarming your alarm, to managing your portal, Cox Home Security Support helps you with troubleshooting and step-by-step solutions.

Back Print Article

Signing in to the Cox Home Security Subscriber Portal

Last Updated: Mon, 01 Dec 2014 > Related Articles

7 rated this

Summary

This article describes how to sign in to the Cox Home Security Subscriber Portal.

Solution

Follow these steps to sign into the Cox Home Security Subscriber Portal.

  1. In a web browser, go to https://portal.coxhomesecurity.com.

    Result: The Subscriber Portal Sign In page displays.
  2. Enter the user name and password, then click Sign In.

    Note: If you forget your username or password, click the appropriate link on the Sign In page to begin the process of retrieving your username or resetting your password. Follow the instructions on the web pages or email messages associated with this process to restore your access to the web portal.

    Result: The Main page displays.

    Failed Sign-In Attempts 
    If you attempt to sign in unsuccessfully five times in a row by entering the wrong username and password combination, the Sign In page blocks you from signing in to the Subscriber Portal for 30 minutes. Even a valid username and password combination fails at that point. This is a security measure and if this happens, a message informs you that your account has been locked and that it cannot be accessed to sign in for 30 minutes.

Rate this Article:

Give us your feedback:

Feedback

Maximum 500 characters

Back Print Article

Need More Help?