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Troubleshooting Cox Homelife Router Problems
Last Updated: Thu, 10 Nov 2016 > Related Articles
Learn solutions for common connectivity issues with the Cox Homelife router.
Solutions to common problems and suggested troubleshooting actions with your Cox Homelife Netgear N-150 router are provided in the table below.
Do not unplug the cable connecting the touchscreen to the Homelife router because it causes your system to function incorrectly. If any of the suggested actions do not fix your issue, contact Customer Support.
|No Internet Connection|
Power Cycle the router by following these steps:
If there is still no signal, check for an Internet signal using another device such as a laptop.
|No Connectivity to the Touchscreen||Check that the cable modem is inserted into the router's Internet Port and that the cable modem is connected.|
To correctly identify the front and back your Cox Homelife Netgear N-150 router, pictures are provided below: