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Home Security

Learn how to protect, connect, and relax with support for your Home Security service. From arming and disarming your alarm, to managing your portal, Cox Home Security Support helps you with troubleshooting and step-by-step solutions.

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Managing Security Zones in the Subscriber Portal and Touchscreen for Cox Home Security

Last Updated: Mon, 28 Jul 2014 > Related Articles

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Summary

Learn how to manage security zones in your Cox Home Security Subscriber Portal and Touchscreen.

Solution

Security Zones

 

There are four basic types of security zones available for use, excluding smoke detectors.

ZoneDescriptionStates
Entry Exit PointDoorways that end users will use to enter an armed premises.Open and Closed
Non-Entry / Exit PointsWindows or doorways that end users will use to enter an armed premises.
Interior Motion DetectorsMotion detectors inside the premises.Motion and Still
Exterior Motion DetectorsMotion detectors on the premise grounds.

Subscriber Portal

 

To manage Security Zones, select Security > Zones on the toolbar.

Security Zones


Result: The Security Zones page displays.

From this page you can do the following:

  • View the current state of each zone and the last time each reported an event.
  • Click Edit to modify the names of the zones.

    Note
    : The maximum length for a zone name should be 35 characters. When zone names exceed this length, alarms for those zones cannot be delivered to the Central Monitoring Station.
  • Turn zones off or on in the Bypass column.

Zones that are turned off do not trip alarms when they are faulted. Fire / Smoke detectors cannot be turned off. If any security zones are currently faulted, preventing the system from being armed, you must click the Turn Zone Off button for that zone before arming the system.
 
To view the four most recent history events for each device, hover your mouse over each clock icon. When you move the mouse, the recent events history disappears.

Touchscreen

To manage Security Zones, touch Security widget from the touchscreen home.
 


Result
: The Security screen displays.

From this screen you can do the following:

  • View the current state of each zone.
  • Select Arm Stay, Arm Away, or Arm Night.
  • Turn zones off or on by touching Turn Zone Off or Turn Zone On button.

Zones that are turned off do not trip alarms when they are faulted. Fire / Smoke detectors cannot be turned off. If any security zones are currently faulted, preventing the system from being armed, you must click the Turn Zone Off button for that zone before arming the system.


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