Learn how to protect, connect, and relax with support for your Homelife service. From arming and disarming your alarm, to managing your portal, Cox Homelife Support helps you with troubleshooting and step-by-step solutions.
Viewing Activity History in the Cox Homelife Subscriber Portal
Last Updated: Wed, 10 Aug 2016 > Related Articles
You can monitor Cox Homelife activity using the Subscriber Portal. Learn more about the activity reports you can access and how to use them.
|Events||ALARM||Beginning and ending of an alarm event.|
|TEST||Beginning and ending of a test alarm event.|
|Name of the zone that reported the alarm||The zone which reported the alarm event.|
|Alarm Aborted||A valid keypad code was entered within the Alarm Transmission delay. The alarm was not sent to the monitoring station.|
|Alarm Canceled||A valid keypad code was entered within the Cancel Window (within five minutes of the alarm sounding). The alarm might have been sent to the monitoring station.|
|Types||The type of action taken that caused the alarm.|
Date / Time of the event.
If there are cameras in the security system, a camera icon is displayed in this column. Click the camera icon to view the images captured when this alarm occurred.
The following is an alarm event that occurred on a previous day:
The alarm's beginning and end is marked with an icon. Each alarm event can collapse into a single row by clicking the plus / minus next to the first event in the alarm.
Note: In the example below, there is no expand / contract icon next to the icon. This event cannot be expanded. Hover the cursor over the clock icon to display the expanded events and interactive icons.
If a camera appears on the list of events, click it to view the camera images captured when the alarm was triggered.
View and sort history events with the following criteria:
- All history (with tools to filter your results) alarms
- System arming or disarming events
- System trouble events
- Security zone activity
- Events occurring in the previous 24 hours
To view history information, select History > [Option Name] on the toolbar.
Access alarm information within the All History option, the Last 24 Hours option, and the Alarms Activity option.
|History Information Options||Description|
|All History||All logged events.|
|Alarms||System was tripped causing a call to be sent to a central monitoring station.|
|Arm / Disarm||System was disarmed or armed in Arm Away, Arm Stay, or Arm Night mode.|
|Zone Activity||An event has occurred at a non-bypassed security zone, regardless of whether the system is armed or disarmed.|
|Last 24 Hours||All events occurring in the previous 24 hours (not calendar day).|
View the All History Option
The All History option lists all events logged by the system. Only the most recent 150 events are listed for each day. The All History Option includes various ways to filter the events.
|View by Specific Date|
|View by Range of Dates|
Click the Details link to view the tool that limits the displayed events to those within a range of days or to specific event types.
|Modify what events are included||Click the Zones plus icon to display events from only specific zones.|