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Homelife Support

Learn how to protect, connect, and relax with support for your Homelife service. From arming and disarming your alarm, to managing your portal, Cox Homelife Support helps you with troubleshooting and step-by-step solutions.

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Adding and Modifying Guest Keypad Codes Using Cox Homelife

Last Updated: Thu, 25 Aug 2016 > Related Articles

2 rated this

Summary

Your Cox Homelife system allows you to add and modify keypad codes on the subscriber portal, touchscreen, and mobile app.

Solution

Subscriber Portal

Follow the steps below to add or modify secondary keypad codes using the Subscriber Portal.

1
  1. Sign in to the Cox Homelife Subscriber Portal.
  2. On the My Home page, select the More menu.
  3. Click Keypad Codes.

    More Menu - Keypad Codes
2

Click the ADD KEYPAD CODE button, or to modify a code, click the pencil icon.

Add Keypad Code tab
 

3

When the Account Verification window displays, enter the Master Code.

Account Verification window
 

4

On the Add Keypad Code window, complete the following steps:

  1. Enter the Name for your new code.
  2. Select the arming level, Arm/Disarm or Arm Only, from the drop down menu.
  3. Enter the four-digit code.
  4. Select the Active Days for when this code should be active.
  5. Click SAVE.

    Add Keypad Code Window

Touchscreen

Create and manage a guest access code using the Touchscreen.

1

From the Cox Homelife Touchscreen Settings menu, touch Security > Manage Keypad Codes.
 

Manage Keypad Codes
 

2

Touch Add Keycode or Edit.
 

Add Guest Code
 

3

Enter the Master Keypad Code, then touch OK.

4

On the Add Keypad Code screen, complete the following steps:

  1. Enter the Name and Access Code.
  2. For Level, select Guest.
  3. Touch DONE.

The steps below include the instructions for the Classic View of the Subscriber Portal.

Subscriber Portal - Classic View

Create and manage a guest access code using the Classic View in the Subscriber Portal.

1
  1. Log into the Cox Homelife Subscriber Portal, select Classic View.
  2. On the main page, select Security > Key Pad Codes.
2

Click the ADD ACCESS CODE tab, or to modify a code, click the pencil icon.
 

Keypad Access Codes
 

3

Enter the Master Keypad Code, then click OK.
 

Master Keypad Code
 

4

On the Add Access Code window complete the following steps:

  1. Enter the Name and Access Code.
  2. For Level, select Guest from the drop down menu.
  3. Select Valid Days.
  4. Click SAVE.

Add Guest Access Code
 


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