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Homelife Support

Learn how to protect, connect, and relax with support for your Homelife service. From arming and disarming your alarm, to managing your portal, Cox Homelife Support helps you with troubleshooting and step-by-step solutions.

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Viewing Server Space Consumption in the Cox Homelife Subscriber Portal and Mobile App

Last Updated: Thu, 26 Jan 2017 > Related Articles

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Summary

Learn how to use the Cox Homelife Subscriber Portal and mobile app to see your server space consumption.

Solution

You can view your server space consumption using the Cox Homelife Subscriber Portal or the Cox Homelife Mobile App. It displays your daily usage of pictures, videos, and SMS or text messages. The daily limits are outlined below.
 

Homelife Package LevelPicture LimitVideo LimitSMS Message Limit
Essential252550
Preferred5050100

Note: Pictures, videos, and SMS messages are stored in the Cox Homelife Subscriber Portal for 60 days. If you require access to pictures, videos, and SMS messages beyond 60 days, contact Customer Support.
 

The instructions are outlined below to view your server space consumption by using the following methods:

Subscriber Portal

Follow the steps below to check your daily quotas in your Cox Homelife portal.

2

Click the More menu and select Account.
 

More menu

3

On the Account window, scroll down to the Quotas section to view your video, picture, and SMS text message usage of the current day.
 

Quotas detail

Mobile App

Follow the steps below to check your daily quotas in your Cox Homelife mobile app.

1

Sign in to the Cox Homelife Mobile App.

2

Tap the More menu and select Account.
 

More menu


Account menu
 

3

On the Account screen, scroll down to the Quotas section to view your video, picture, and SMS text message usage of the current day.
 

Quotas detail
 


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