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Activating the Cox Home Security Panic Alarm

Last Updated: Thu, 18 Sep 2014 > Related Articles

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Summary

Learn how to use the panic alarm features of your new interactive Cox Home Security system.

Solution

Cox Home Security provides a silent alarm feature that can be activated through the key fob, the keypad and the touchscreen. Panic / Emergency alarms are reported without an entry delay or alarm transmission delay.

Activating the Panic Alarm on the Key Fob

 

To active the panic alarm:

Press the panic button on the key fob and hold for three seconds.

Result
: A silent alarm is sent to the central monitoring service for police assistance. 


The touchscreen will not react in any way, but the key fob LED flashes red once to indicate it has contacted the system, then flash red seven times. The subscriber Contact List is notified by email or SMS that the alarm has been triggered.

Activating the Panic Alarm on the Keypad

 

To activate the panic alarm:

Press and hold the panic button for three seconds.


Result: A silent alarm is sent to the central monitoring service for police assistance.


The touchscreen will not react, but the keypad unlock button flashes to indicate that the alarm has been sent. The emergency dispatch contact list is notified by email or SMS that the alarm has been triggered.

Activating the Emergency Alarm on the Touchscreen

 

To activate the emergency alarm:
 

  1. Press the red panic button on the lower front of the touchscreen.

    Result
    : The Emergency screen displays.



  2. Tap Fire to send an alarm for emergency fire assistance.

    Result: The touchscreen sounds a repeating, high-pitched chime.

    Tap Medical to send an alarm for emergency medical assistance.

    Result
    : The touchscreen sounds an audible, repeating, triple beep signal.

    Tap Police to send an alarm for police assistance.

    Results:
  • By default the touchscreen will not issue an audible signal. The touchscreen displays a Police
    Panic In Progress
    alert on the touchscreen. You will have five seconds to cancel the alarm. Tap the alert to sound an audible, continuous, high pitched chime.
  • A silent alarm is sent to the central monitoring service (CMS) for police assistance. CMS calls verify phone to confirm alarm and if no answer police are dispatched. The alarm cannot be cancelled via the touchscreen after initial five second delay.

    Enter your 4-digit master code to silence the siren from an audible alarm, however the alarm has already been sent to the central monitoring station and police and cannot be cancelled after the five second delay.


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