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Home Security

Learn how to protect, connect, and relax with support for your Home Security service. From arming and disarming your alarm, to managing your portal, Cox Home Security Support helps you with troubleshooting and step-by-step solutions.

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Managing Touchscreen Applications Using the Cox Home Security Subscriber Portal and Touchscreen

Last Updated: Mon, 01 Dec 2014 > Related Articles

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Summary

Learn how to manage the app features of your new interactive Cox Home Security system.

Solution

You can manage which Touchscreen apps are displayed on your Touchscreen, configure them, and determine how they are displayed from the Subscriber Portal and the Touchscreen.
 
In the Subscriber Portal from the Manage Apps page, you can:

Security, Settings, and Camera are default apps on the Touchscreen. They cannot be moved, configured, or removed.
 

On the Touchscreen from the Apps screen, you can:

View Touchscreen Apps

To view Touchscreen Apps using the Cox Home Security Subscriber Portal, follow the steps below.

2

To view the Touchscreen apps management tool, click Apps on the toolbar.

Result: The Manage Apps page displays.
 

The apps at the top of the page may be added to the Touchscreen. The apps displayed in the Touchscreen image below are those apps currently available on the Touchscreen. The apps are positioned in the image just as they are on the actual touchscreen.

3
Use the scroll bar to scroll through the available apps.

Manage Apps - Scroll Bar
 

Add Touchscreen Apps

To add Touchscreen Apps using the Cox Home Security Subscriber Portal, follow the steps below.

1
Hover your cursor over the app you want to add and click Install.

Result: A dialog box displays.
 
2

Click Install.

 Install Apps

The Subscriber Portal pushes the app to the Touchscreen. An "updating" message displays on the touchscreen while the app is being added.
 

Remove Touchscreen Apps

To remove Touchscreen Apps using the Cox Home Security Subscriber Portal, follow the steps below.

1

From the Manage Apps screen, hover your cursor over the app to be removed.

2

Click Delete.

Removing Home Security Apps

3

Click Delete App.

Delete App
 
Result: The app is deleted from the Touchscreen.
 

Reposition Touchscreen Apps

To reposition Touchscreen Apps using the Cox Home Security Subscriber Portal, follow the steps below.

All apps except Security, Settings, and Cameras can be moved to the preferred location on the Touchscreen.
 

1

Click Reposition Apps to re-arrange the apps.

Reposition Apps
 

2

Drag and drop the apps to the preferred location on the Touchscreen.

3

When all the apps are repositioned to your satisfaction, click Update.
 
Update Apps
Result: The apps have been updated and the new app locations have been pushed to the Touchscreen.
 

Add Touchscreen Apps

To add Touchscreen Apps using the Cox Home Security Touchscreen, follow the steps below.

  • Touch Settings.
  • Enter your Passcode.
  • From the Cox Home Security Touchscreen Settings menu, touch Apps.
  • Choose Add App.

Remove Touchscreen Apps

To remove Touchscreen Apps using the Cox Home Security Touchscreen, follow the steps below.

  • Touch Settings.
  • Enter your Passcode.
  • From the Cox Home Security Touchscreen Settings menu, touch Apps.
  • Choose Remove App.

Reposition Touchscreen Apps

To reposition Touchscreen Apps using the Cox Home Security Touchscreen, follow the steps below.

All apps except Security, Settings, and Cameras can be moved to the preferred location on the Touchscreen.

  • Touch Settings.
  • Enter your Passcode.
  • From the Cox Home Security Touchscreen Settings menu, touch Apps.
  • Choose Reorder Apps.

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