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Billing & Account Support

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Ways to Pay Your Bill

Last Updated: Tue, 27 Sep 2016 > Related Articles

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Summary

Learn simple ways to pay your Cox bill by way of EasyPay automatic payments, online bill pay, mobile phone payment, paying in person, by phone, or sending a check via mail

Solution

The table below outlines the channels you can use to pay your Cox bill. 
 

You can pay...Details
Online

You can sign up for EasyPay, our automatic monthly bill payment service, or make a one-time payment from any computer or mobile device. Just select the bank account or debit / credit card you want to use. See the following articles.

Using the Cox Connect app

Access your bill from your smartphone, tablet, or other mobile device. You can enroll In EasyPay, our automatic monthly bill payment service, set up paperless billing, view a PDF statement, or make a one-time payment or schedule a future payment. See the following articles. 

 

By mail
  • Find the address for your location at the bottom of the Cox.com Contact Us page under Payment Mailing Address.
  • Mail your payment in a standard envelope to the payment address listed.
  • If you have a paper bill from Cox, detach the payment coupon from your billing statement.
  • Send us the coupon, if available, along with a check or money order, and include your account number on your check or money order.
By phone
  • Using the phone number listed on your bill, call us to make a payment.
  • Automated voice prompts guide you through the phone process. You'll hear your balance due and can make a payment by entering a bank account or credit card number with our automated system.

You may also make a payment through a Cox customer service representative during regular business hours. There is a $10.00 service fee for customer service representative-assisted payments.

In personVisit one of our convenient payment locations. To access the retail locations nearest you, see the Contact Us page on Cox.com. Simply enter your zip code and select “Map It” to display your nearest Solutions Store.

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