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Learn about Cox email

Check your Cox email on any device

Internet

Laptop with wifi symbol in center icon in white

Stay in touch with friends and family

With easy-to-use features and tons of data storage, Cox Email is the perfect way to keep up with everything that matters.

As of August 15, 2019, new and existing internet customers won’t be able to create new Cox Email accounts.

Need help with your Cox Email?

We can help you troubleshoot any issues or configure your email client.

Perks of Cox email

Save time

Skip the hassle of checking multiple inboxes. You can link unlimited external email addresses to your Cox account.

Cut out the clutter

Organize your email account in a single view by using the helpful dashboard.

Easy-to-use features

Sending and receiving messages is a breeze with custom email folders and drag-and-drop attachments.

how to check your email

Never miss a message

No matter where you are or what smart device you’ve got, there’s an easy way to check your email.

Opening your email on the web

  1. Go to cox.com/email or visit My Account
  2. Sign in with your My Account User ID and Password. Don’t have one? Register now.

Opening your email through third-party clients

If you’re using Outlook, Windows Mail, Entourage, Mac Mail or your mobile phone, you’ll need the following settings:
  1. For IMAP server settings, use imap.cox.net, Port 993.
  2. For SMTP server settings, use smtp.cox.net, Port 587 or 465 (secure/SSL). For outgoing SMTP server, please make sure you re-enter your password.

Managing email addresses

Keep tabs on all your accounts

Delete and reactivate email accounts by visiting My Profile and logging in with your user ID and password.

 

Cox Email FAQs

Nope, no settings need to be changed. If you want to use our brand-new WebMail on your phone, go to myemail.cox.net. For more about your server settings, read our guide.
 

First, make sure you’re using myemail.cox.net to access your email. If that doesn’t work, try resetting your password. If you’re using an email client program, make sure you’re using the right Cox Email server settings. If you still can’t access your email, please contact us.

Looking for more?

Cox Email server settings

Learn the right server settings for using Cox Email through a third-party email client or app.

Accessing Cox Email

See which web browsers and email clients are compatible with Cox Email.

Internet plans

Browse all our options to find the right speed for your lifestyle.

Internet service details. All services and plans subject to Cox's Residential Customer Term Agreement (including mandatory arbitration provisions), Acceptable Use Policy (including Cox’s right to terminate service for abuse of network), and other policies. See Annual Notice Information for related information and your privacy rights as a Cox customer. For all Cox Communications policies regarding our services and business practices visit www.cox.com/aboutus/policies.html.

Prices, and/or when applicable, term agreements, may differ from those presented here as a result of customer’s existing account features, such as pricing, bundles, term agreements, or service address. Pricing, packages, and policies are subject to change. Other restrictions may apply. 

All Cox Internet plans include 1.25 TB (1280 GB) per month of data usage. Unlimited and 500 GB Additional Data Plans can be added for an additional monthly charge. For data usage in excess of plan, 50 GB blocks of data will be automatically added for $10 each (max overage charge of $100 per month; $30 per month for ConnectAssist). Unused data does not roll over. See Speeds and Data Plans Information for more details on internet service and data plans. See cox.com/datausage for more details on data usage.

Prices, and/or when applicable, term agreements, may differ from those presented here as a result of customer’s existing account features, such as pricing, packages, term agreements, or service address. Pricing, packages, and policies are subject to change. Other restrictions may apply.