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2008 Press Releases
2007 Press Releases
2006
Press Releases
2005 Press Release Archive
November 5, 2008
Cox High Speed
Internet Receives Highest
Honor In Customer
Satisfaction Among Residential
High-Speed Internet
Service Providers
in the West
From J.D. Power
and Associates
Cable is a leader in customer satisfaction among broadband providers
ATLANTA – Cox Communications today announced that it received the highest
ranking in the Western region among Internet service providers in the J.D.
Power and Associates' 2008 Internet Service Provider Residential Customer
Satisfaction StudySM. The study measures customer satisfaction among 12
providers in the West.
“Customers clearly prefer the speeds, features and reliability of Cox High
Speed Internet over that of the competition,” said David Pugliese, senior
vice president of product marketing for Cox. “With speed enhancements each
of the last five years, the introduction of new technology like PowerBoost
and the safety of the Cox Security Suite powered by McAfee, we’re helping
customers get more out of what they’re into.”
J.D. Power and Associates surveyed nearly 17,000 dial-up, DSL and cable
Internet customers nationwide who answered questions about their service
provider's performance and reliability, cost of service, billing, customer
service and offers and promotions. In the high-speed Internet segment, Cox
received the top scores in the West for performance and reliability, billing
and highest ranking in customer satisfaction overall. Cox scored 25 points
higher than the West average for overall satisfaction.
“Cox has a long history of excellent customer service, and our employees
strive to continually earn our customers’ trust,” said Pugliese. “This
latest recognition demonstrates that we’re listening to what our customers
have to say and are providing them the high-quality Internet service they
expect in today’s highly competitive marketplace.”
Cox's high-speed Internet service also ranked the highest in overall
customer satisfaction in 2005. Cox ranked highest in customer satisfaction
with residential telephone service in the West (2003-2008), the Northeast
(2006-2007), and the Southwest (2006-2007). Cox also ranked highest in
customer satisfaction with cable/satellite service in the West in 2006, and
for business customer satisfaction for small/midsize business data service
providers in 2008 and 2006.
Cox first launched Cox High Speed Internet in 1996. Since then, the company
has expanded its Internet services to reach 18 markets, serving more than
3.9 million high-speed Internet customers.
Oct. 13, 2008
Cox Offers Debates On Demand
Digital customers can access all debates via the On DEMAND library on
channel 998
OMAHA –
Cox Communications’ digital cable customers who missed the
vice-presidential or presidential debates can view them in the company’s On
DEMAND library located on channel 998. Customers can access the debates by
selecting the FreeZone category and then Elections ‘08. All three
presidential debates and the vice-presidential debate will be accessible in
the On DEMAND library following the day they occur.
Elections ’08, located in Cox’s On DEMAND FreeZone, is the
destination for customers to become informed and educated about the upcoming
election. As part of the effort, Cox customers can view the debates in
their entirety and coverage from both conventions that took place earlier in
the year.
“We know
that our customers’ lives are busy. On DEMAND is an excellent way to keep up
with the important events of the political season at a time that is
convenient for our customers,” said Community Relations Specialist Kelly
Sare. “Cox is able to provide instant access to the debates so that
customers can access this important information any time they choose.”
The content will be made available to digital cable customers
at no charge the day after each event and available until November 5.
On DEMAND from Cox allows digital cable customers to watch TV
on their schedule – more than 6,000 selections of movies, shows and videos-
even high-definition content - at anytime they want. Best of all, On DEMAND
is easy to use and offers tons of free programming to all digital cable
customers.
SEPT. 19, 2008
Church of Jesus Christ of Latter-Day
Saints General Conference to be Broadcast Live
OMAHA – The semiannual General Conference of The Church of Jesus Christ of
Latter-day Saints will be broadcast live on Cox Digital Cable channel 122 on
Saturday, Oct. 4 and Sunday, Oct. 5.
As a public service, Cox will air the conference live in its entirety from
11 a.m. to 5 p.m. on both days.
Saturday, Oct. 4
• 11 a.m. – 1 p.m. General Session
• 1 p.m. – 3 p.m. LDS Short Programs
• 3 p.m. – 5 p.m. General Session
Sunday, Oct. 5
• 11 a.m. – 1 p.m. General Session
• 1 p.m. – 3 p.m. LDS Short Programs
• 3 p.m. – 5 p.m. General Session
SEPT. 15, 2008
Cox Receives J.D. Power and Associates’
Highest Honor in Regional Residential Telephone Customer Satisfaction
For Sixth Consecutive Year
OMAHA -
Cox Communications Inc. announced today that it received highest honors in
J.D. Power and Associates’ 2008 Residential Regional Telephone Customer
Satisfaction StudySM in the West. This marks the sixth
consecutive year that Cox’s residential telephone service has ranked highest
in overall customer satisfaction in the region.
J.D.
Power and Associates’ 2008 Residential Telephone Customer Satisfaction StudySM
measures customer satisfaction with both local and long distance
telephone service among 8 local telephone providers in the West. Cox
received highest honors in
overall satisfaction, scoring 23 points higher than the West average. Cox
ranked highest on every factor comprising overall satisfaction, which
includes performance and reliability, cost of service, customer service,
billing and offerings and promotions.
“It’s
clear that consumers continue to be highly satisfied with the reliability,
savings and convenience of Cox Digital Telephone, as demonstrated by
receiving top honors for six consecutive years,” said Kristin Peck, Cox’s
vice president of public and government affairs. “We extended our commitment
to customer service to consumers who were looking for an alternative
provider to traditional telephone companies more than 10 years ago. This
commitment is inherent at every single point of our organization. Our
continuous success is the result of our dedicated employees who work
everyday to demonstrate and earn the trust of consumers.”
Overall, cable companies dominated customer satisfaction rankings for the
second year for local and long distance telephone service. The J.D. Power
and Associates study finds the impact of bundled voice and data services,
the study finds that overall satisfaction is higher among customers who
bundle two or more services with one provider, compared with customers
subscribing to phone service alone.
Cox’s key philosophy that bundled services brings overall greater customer
satisfaction by convenience and simplicity in receiving all
telecommunication (local and long distance) and entertainment services from
a single provider on a single bill.
Today,
more than 2.5 million residential customers and more than 250,000 businesses
enjoy Cox Digital Telephone.
About Cox Communications:
Cox Communications is a multi-service broadband communications and
entertainment company with 6.2 million total residential and commercial
customers. The third-largest cable television company in the United States,
Cox offers an array of advanced digital video, high-speed Internet and
telephony services over its own nationwide IP network. Cox Business is a
full-service, facilities-based provider of communications solutions for
commercial customers, providing high-speed Internet, voice and long distance
services, as well as data and video transport services for small to
large-sized businesses. Cox Media offers national and local cable
advertising in traditional spot and new media formats, along with
promotional opportunities and production services. Cox Communications
wholly owns and operates the Travel Channel. More information about the
services of Cox Communications, a wholly owned subsidiary of Cox
Enterprises, is available at www.cox.com,
www.coxbusiness.com, and
www.coxmedia.com.
About J.D. Power and Associates:
Headquartered in Westlake Village, Calif., J.D. Power and Associates is a
global marketing information services company operating in key business
sectors including market research, forecasting, performance improvement,
training and customer satisfaction. The company’s quality and satisfaction
measurements are based on responses from millions of consumers annually.
For more information on
car reviews and ratings,
car insurance,
health insurance,
cell
phone ratings, and more, please visit
JDPower.com. J.D. Power and Associates is a business unit of The
McGraw-Hill Companies.
---back to top---
SEPT. 11, 2008
Cox Digital Cable Customers Get Sneak Peek of NBC’s
New Fall Lineup Via On Demand
OMAHA -
Cox Communications is
offering its digital customers early access to some of this fall’s hottest
new shows via the On DEMAND library. Beginning on September 17, customers
can access new NBC shows and returning favorites including Knight Rider,
Kath & Kim, Lipstick Jungle, Chuck and Life.
One
week prior to their premiers on NBC, Cox customers can access episodes of
Knight Rider, Kath & Kim, Lipstick Jungle, Chuck and Life by tuning to
channel 998, selecting the FreeZone category and then NBC Fall Preview.
Customers can access the shows in high-definition by selecting NBC Fall
Preview HD. Episodes are available for one week each prior to their linear
premier.
§
Knight
Rider
preview from 9/17-9/23 (premieres on NBC on 9/24)
§
Kath & Kim
preview from 10/2-10/8 (premieres on NBC on 10/9)
§
Lipstick Jungle
preview from 9/17- 9/23 (premieres on NBC on 9/24)
§
Chuck
preview from 9/22-9/28 (premieres on NBC on 9/29)
§
Life
preview from 9/22-9/28 (premieres on NBC on 9/29
On
DEMAND from Cox allows digital cable customers to watch TV on their schedule
– more than 6000 selections of movies, shows and videos- even
high-definition content - at anytime they want. Best of all, On DEMAND is
easy to use and offers tons of free programming to all digital cable
customers.
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SEPT. 10, 2008
Cox Launches “Media Store and Share” in Omaha
Metro
Free service allows customers to back-up files online and share them with
friends and family
OMAHA – Cox
Communications will offer its high-speed Internet customers up to 5GB
of free storage in an online vault through its new Media Store and Share
service beginning Sept. 24. The feature, which is free for all Preferred and
Premier package customers, allows customers to save their favorite photos,
videos and documents online and share them with others via an e-mail link.
“We’re committed to helping our customers get more out of what they’re
into,” stated Kelly Sare, Public Affairs Specialist. “Media Store and Share
is a perfect example of bringing that strategy to life. Customers can
back-up their files in their own secure, online vault – and if they choose,
they can share those files with friends and family.”
Media Store and Share allows customers to manually transfer files from their
computer into their online vault. PC users can also download a separate
program that will automatically copy specified file types from the
customer’s computer into the storage vault on a regular basis – providing
essential online back-up. Media Store and Share also lets customers store
music for personal use and create custom playlists with their music files.
Customers can access the new Media Store and Share service by logging into
their primary Cox account through the Internet Tools link on
www.cox.net. The easy-to-use application
walks the customer through the process of uploading files, creating folders
and sharing files with other users.
“With Media Store and Share, there’s no hopping between several separate
video and photo sites to store and share different types of files,” stated
Sare. “The integrated storage vault allows users to keep various file types
in one place and share them with as few or as many people as they’d like.”
Media Store and Share is the latest in a series of enhancements for Cox High
Speed Internet customers. In the last year, Cox has increased speeds and
added PowerBoost for Uploads; increased mailbox sizes; strengthened Internet
safety with the Cox Security Suite powered by McAfee; and added new features
like Cox Rhapsody music and free access to myNOGGIN. Customers recognize Cox
as an Internet provider of choice, as evidenced by the 2007 PC Magazine
Readers’ Choice Award. Cox has received this honor four out of the last five
years.
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SEPTEMBER 5, 2008
COX EARNS TOP MARKS IN 2009 CORPORATE
EQUALITY INDEX
Cox Graded 100 Percent in Human Rights Campaign Foundation’s Seventh Annual
Index
Omaha, NE – Cox Communications has earned the top rating of 100 percent in
the 2009 Corporate Equality Index (CEI), an annual survey administered by
the Human Rights Campaign Foundation. Cox joins the ranks of 259 other major
U.S. businesses which get top marks for their treatment of lesbian, gay,
bisexual, and transgender (LGBT) employees and consumers.
“Diversity is a core value at Cox,” said Senior VP and Region Manager, Percy
Kirk. “We work hard to ensure that our culture and our employee benefits
packages reflect the inclusiveness we expect in our work environment. A
perfect score from the Human Rights Campaign Foundation is a humble
recognition of our efforts.”
The CEI rated 583 businesses in total, evaluating LGBT-related policies and
practices including non-discrimination policies, transgender health benefits
and domestic partner benefits. Cox’s efforts in ensuring LGBT equality in
each of the survey’s main criterion earned it the prestigious 100 percent
ranking.
For more information on the 2009 Corporate Equality Index, or to download a
free copy of the report, visit www.hrc.org/cei.
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AUG.
28, 2008
Democratic and Republican National
Convention Speeches To be Available to Cox Customers On Demand
OMAHA
-
Cox Communications
announced today that digital cable customers in the Omaha metro area will
have extended access to the speeches from both the Democratic and Republican
National Conventions via on the On DEMAND library, located on channel 998.
Customers will access the speeches by selecting the FreeZone category and
then Elections 08.
“Cox’s On DEMAND technology
provides customers a great way to get educated and participate in the
political process,” said Kelly Sare, Public Affairs Specialist. “We know
many customers might miss the key happenings at the conventions. On DEMAND
provides a convenient way for them to catch up on all the political
happenings at anytime they choose at no additional cost.”
Selected
Speeches/Events from the Democratic National Convention made available for
On DEMAND will include:
Michelle Obama, a tribute to Sen. Edward M. Kennedy, Sen. Hillary Clinton,
Former Virginia Governor Mark Warner delivering the "keynote," former
President Bill Clinton, Joe Biden, the Vice Presidential nominee, former
Vice President Al Gore and Sen. Barack Obama
Selected
Speeches/Events from the Republican National Convention made available On
DEMAND will include:
Vice President Dick Cheney, First Lady Laura Bush, President George Bush,
former New York City Mayor Rudolph Giuliani delivering the "keynote," Cindy
McCain, the Vice Presidential nominee and Sen. John McCain
The content will be made
available at no charge the day after each event and available until November
5.
On DEMAND from Cox allows
digital cable customers to watch TV on their schedule. On DEMAND is easy to
use and offers tons of free programming to all digital cable customers.
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AUG. 7, 2008
COX’S HIGH SCHOOL FOOTBALL GAME OF THE
WEEK PRESENTED BY IOWA WESTERN COMMUNITY COLLEGE
OMAHA, Neb. –
Cox is gearing up for the
football season with its High School Football Game of the Week presented by
Iowa Western Community College.
Local games will air on Cox Channel 2 at 5 p.m. every Sunday
throughout the season. All games will also be available free of charge via
On Demand, Cox Channel 998 under Local On Demand.
The high school football broadcast schedule is as follows:
|
Record Date |
Matchup |
Air Date |
Air Time |
|
8/29 |
Omaha Westside @ Elkhorn |
8/31 |
5:00pm |
|
9/5 |
Lewis Central @ St. Albert |
9/7 |
5:00pm |
|
9/12 |
Creighton Prep @ Omaha Westside |
9/14 |
5:00pm |
|
9/19 |
Omaha Central @ Creighton Prep |
9/21 |
5:00pm |
|
9/26 |
Abraham Lincoln @ Thomas Jefferson |
9/28 |
5:00pm |
|
10/3 |
Omaha North @ Omaha Burke |
10/5 |
5:00pm |
|
10/10 |
Papillion South @ Bellevue West |
10/12 |
5:00pm |
|
10/17 |
Bellevue East @ Papillion |
10/19 |
5:00pm |
|
10/24 |
Millard North @ Millard South |
10/26 |
5:00pm |
|
10/31 |
First Round Playoffs |
11/2 |
5:00pm |
|
11/7 |
Quarterfinal Playoffs |
11/9 |
5:00pm |
|
11/15 |
Semifinal Playoffs |
11/16 |
5:00pm |
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AUG. 6, 2008
J.D. Power and Associates
2008 Major Provider Business Telecommunications Study
OMAHA – Cox Business announced the company leads all providers of small and
midsize business data solutions in customer satisfaction, according to the
J.D. Power and Associates 2008 Major Provider Business Telecommunications
StudySM released this summer.
Cox ranked particularly high in the following categories: performance and
reliability; sales representatives/account executives; billing; cost of
service and customer service. Cox’s overall rating leads all other
providers, including traditional telecommunications providers and other
multiple system cable operators (MSOs).
“Businesses rely on data services to link to critical information sources,
key suppliers, remote work sites and customers,” said Hyman Sukiennik, vice
president of Cox Business. “Cox remains focused on delivering a broad
portfolio of reliable solutions that enable businesses to operate more
effectively. We are pleased that our efforts to serve as the preferred and
trusted provider of businesses are indicated in the latest J.D. Power and
Associates study.”
Cox Business provides a full portfolio of voice, data and video services to
more than 240,000 business customers in Cox markets across the U.S.,
including small businesses, multi-location enterprises, regional healthcare
providers and federal, state and local government organizations. In 2007,
Cox became the first multiple system cable operator to enter the top tier of
U.S. business Ethernet providers, according to Vertical Systems Group. Cox
was also recognized in J.D. Power and Associates’ 2006 Major Provider
Business Telecommunications Services StudySM – Data for highest customer
satisfaction among small/midsize business data service providers in the
nation.
The 2008 Major Provider Business Telecommunications Services Study is based
on responses from 2,422 business customers with telecommunications data
services at small/midsize and large enterprise businesses in the United
States and includes evaluation of their data service providers. The study
was fielded in March and April 2008.
Additional information on the J.D. Power and Associates 2008 Major Provider
Business Telecommunications StudySM, including full ranking charts, is
available online at
http://www.jdpower.com/corporate/news/releases/pressrelease.aspx?ID=2008073.
---back to top---
AUG. 6,
2008
COX BRINGS CUSTOMERS NBC UNIVERSAL’S ROBUST OLYMPIC
EXPERIENCE THROUGH ADVANCED DIGITAL SERVICES -
With Cox’s bundle of services, customers have access to unprecedented
coverage of the 2008 Beijing Olympic Games
OMAHA
- Cox
Communications, in agreement with NBC Universal (NBCU), today announced that
customers who can’t make it to Beijing to see the Olympics in person should
look no further than Cox to bring them an experience that is as close to
being there as possible.
Through
advanced technology and the networks of NBCU, customers will have access to
3,600 hours of Olympics coverage on NBC, CNBC, MSNBC, USA, Oxygen and
Telemundo and NBCOlympics.com. This includes more than 800 hours in
high-definition coverage, including two sport-specific HD channels airing
just during the Olympics: NBC Olympic Soccer
Channel and NBC Olympic Basketball
Channel. Cox High-Speed Internet customers can access 2,200 hours
of 25 events streamed live, plus full-event video replays,
extensive highlights, including daily recaps of
key events, best-of montages, commentator analysis and athlete-specific
clips each day, available on NBCOlympics.com via a link from
www.cox.net. In addition, digital cable customers can view the Olympic
content free via Cox’s On DEMAND library, located on channel 998.
Cox’s
Olympics experience includes:
-
On
DEMAND coverage – Free to digital cable customers
-
NBC
Universal’s pre-Games preview. Content includes 60 clips focusing on
the emotion and excitement of the Games. Categories include:
Beijing 411; Meet the Athletes; and Team USA Preview.
-
NBC
Universal’s In-Games package, featuring daily highlights of
each sport, in addition to access to the best events each day.
Content includes overall daily highlights by sport (some available
in high-definition), and “Rewind,” showcasing the best
sessions/games per day.
-
More
than 800 hours of high-definition coverage with Cox HD service
-
On
NBC HD, Universal HD, USA HD, and CNBC HD+
-
Special HD channels devoted to soccer and
basketball coverage:
-
Special
foreign language TV coverage via two distinct channels:
-
2,200
hours of 25 events streamed live, plus full-event video replays,
extensive highlights, including daily recaps
of key events, best-of montages, commentator analysis and
athlete-specific clips each day, with Cox High Speed Internet –
accessed via a link to NBCOlympics.com from www.cox.net
Cox is also
developing a special Zone Channel just for the Olympics. NBC’s Olympic
Showcase will be available during the Olympics and will showcase all
of the NBCU’s networks with Olympic coverage on one screen so customers can
access all of the action simultaneously. Customers will tune to channel 990
to access NBC’s Olympic Showcase.
To view
NBCU’s high-definition coverage, Cox customers need only have an HD-ready
television and subscribe to digital cable and high-definition service. There
is no additional equipment purchase or antenna required.
For more
information visit NBCOlympics.com, and to order high definition service from
Cox, call your local Cox office at 933-3000 or visit www.cox.com/system.
---back to top---
JULY 28, 2008
LOCAL TWEEN PARTICIPATES IN ANNUAL INTERNET SAFETY
SUMMIT IN WASHINGTON, D.C.
OMAHA - Cox
Communications and the National Center for Missing & Exploited Children® (NCMEC)
held the third annual Cox Communications National Summit on Internet Safety
in Washington D.C. on July 22. Sixteen students from Cox communities
nationwide participated in discussions on Internet safety led by children's
advocate John Walsh and Miss America 2007 Lauren Nelson.
Local
summit participant, 11-year-old DeVante Vaughn, joined the group to discuss
online behaviors of tweens (children between the ages of eight and twelve)
and survey results of the Cox Tween Internet Safety survey. Vaughn, a Boys &
Girls Clubs of the Midlands member since 2005, was selected by Cox because
of its local partnership with the clubs. For access to the complete survey
results, fast-facts from the findings, photos and b-roll from the Summit,
visit www.safeteensonline.com.
Again
this year, discussion at the Summit covered a mix of encouraging and
troubling news revealed by the most recent survey on Internet safety. Key
findings from the survey released today are:
-
The percentage of tweens that tell parents “a lot” or “everything” they
do online drops rapidly with age. Only sixty-nine percent of eleven to
twelve year-olds tell Mom and Dad a lot/everything versus eighty-six
percent of eight year-olds to ten year-olds.
-
Ninety percent of tweens report having used the Internet by the age of
nine.
-
Tweens online presence doubles or even triples between the ages of eight
to ten and eleven to twelve.
-
Thirty-four percent of eleven and twelve year-olds have a profile on a
social networking site. Tweens with social networking profiles post more
personal information online.
-
More than one in five tweens post information about themselves online,
including pictures, the city they live in and how old they are.
Twenty-seven percent of tweens ages eleven to twelve admit to posting a
fake age online.
-
Twenty-eight percent of tweens have been contacted over the Internet by
someone they don’t know.
-
Of tweens who have been contacted online by someone they don't know
(twenty-eight percent), eighteen percent keep the messages to
themselves, and eleven percent have chatted with the unknown person.
“Our
first line of defense in keeping kids safe is parents and guardians, and
most parents seem to be taking this responsibility seriously,” said John
Walsh, host of “America's Most Wanted” (FOX). “Seventy-three percent of the
tweens who participated in our survey indicated that Mom or Dad had talked
to them ‘a lot’ about Internet safety. The remaining twenty-seven percent
represents too many kids to leave unprotected when there are people out
there who have the compulsion to commit horrible acts. Each child with
Internet access must learn as much about safety as possible. The stakes are
just too high,” Walsh said.
Lauren
Nelson also shared her own personal experience in an effort to raise
awareness about the dangers for children on the Internet. “When I was
thirteen, my friends and I made the bad decision to share personal
information on the Internet with someone we later learned meant to harm us,”
said Nelson. “We told him our names, ages and where we lived. Thankfully, we
told our parents about what we had done, and nothing bad happened to any of
us, but not all kids are this lucky. Tweens share a lot with their parents,
but start to keep things to themselves as they mature; parents need to
understand this and do their best to keep the lines of communication open.”
The
tweens also visited Capitol Hill where they met with Senators and
Representatives from their respective states in an effort to bring awareness
to the issue of Internet safety. During more than twenty-five separate
meetings, the tweens spoke one-on-one with Senators and Representatives
including Chuck Hagel (R-NE), Ben Nelson (D-NE) and Lee Terry (R-NE).
The
Tween Summit is an extension of Cox Communications' ongoing Take Charge!
initiative (www.cox.com/takecharge), which helps parents, guardians and kids
make smarter media decisions. The Teen Summit will air on Cox's local cable
channels nationwide later this summer.
---back to top---
JULY 16, 2008
LOCAL TWEEN TO PARTICIPATE IN ANNUAL INTERNET SAFETY
SUMMIT IN WASHINGTON, D.C. ON JULY 22
OMAHA -
Cox Communications, in partnership with the National Center for Missing &
Exploited Children® (NCMEC), TV host and children's advocate John
Walsh, and Miss America 2007 Lauren Nelson, will convene for the third
annual Cox Communications National Summit on Internet Safety on July 22 in
Washington D.C.
Cox is sending a local tween, 11-year-old
DeVante Vaughn, to participate in the summit. As a panel participant,
Vaughn will join others tweens from across the nation in a discussion on
Internet safety. They will also discuss ways parents, guardians and teen
mentors can help children be safer online. The discussion will be led by
Walsh and Nelson.
A press conference will be held immediately
following the summit to disclose recent research findings on the behavior of
young people online. Findings from the summit will also be discussed. The
tweens will deliver the news directly to Capitol Hill in meetings with
members of Congress on July 23.
WHAT: Cox Communications National Summit
on Internet Safety
WHEN: Tuesday, July 22, 2008
·
Tween Summit at 9:00 a.m.
·
Press Conference at 10:45 a.m.
WHERE: National
Press Club, 529 14th St., NW, Washington, D.C. 20045
A fraction of the research findings have
already been released, some of which are encouraging:
- Seventy-three percent
of tweens report that Mom and Dad have talked to them “a lot” about
Internet safety.
- Ninety-six percent of
tweens tell Mom and Dad about at least some of what they do online;
seventy-nine percent tell parents everything.
- Of tweens who tell
someone when they receive online messages from unknown senders, the vast
majority reach out to Mom (ninety-one percent)
- Ninety percent of
tweens are online by age nine.
Complete findings from the Cox Tween Internet
Safety Survey will be made available at the July 22 press briefing.
About Cox Communications:
Cox Communications is a multi-service broadband communications and
entertainment company with 6.2 million total residential and commercial
customers. The third-largest cable television company in the United States,
Cox offers an array of advanced digital video, high-speed Internet and
telephony services over its own nationwide IP network. Cox Business is a
full-service, facilities-based provider of communications solutions for
commercial customers, providing high-speed Internet, voice and long distance
services, as well as data and video transport services for small to
large-sized businesses. Cox Media offers national and local cable
advertising in traditional spot and new media formats, along with
promotional opportunities and production services. Cox Communications
wholly owns and operates the Travel Channel. More information about the
services of Cox Communications, a wholly owned subsidiary of Cox
Enterprises, is available at
www.cox.com,
www.coxbusiness.com, and
www.coxmedia.com.
About Cox’s Take Charge Initiative:
Cox's Take Charge! program was launched in 2004 to educate parents and
guardians about the importance of Internet safety and to help families get
the most out of mass media in the home. It provides scores of resources to
help parents and guardians manage what their children see, and don't see, on
TV and the Internet -- from instructions on setting parental controls, to a
guide to the lingo teens use online, to tips for more constructive
conversations between parents and kids. Teaching young children and teens
how to stay safer online is a major element of the Take Charge program,
thanks in part to Cox's partnership with the NetSmartz® Workshop,
NCMEC’s Internet safety resource available at www.NetSmartz.org. Cox has
donated more than $30 million worth of advertising time to NetSmartz and
NCMEC to encourage safer online behavior among children. More information
on Take Charge! is available at
www.Cox.com/TakeCharge.
About the National Center for Missing &
Exploited Children:
The National Center for Missing & Exploited Children is a 501(c)(3)
nonprofit organization. Since it was established by Congress in 1984, the
organization has operated the toll-free 24-hour national missing children’s
hotline which has handled more than 2.2 million calls. It has assisted law
enforcement in the recovery of more than 126,000 children. The
organization’s CyberTipline has handled more than 594,000 reports of child
sexual exploitation and its Child Victim Identification program has analyzed
14,437,865 child pornography images and videos. The organization works in
cooperation with the U.S. Department of Justice’s Office of Juvenile Justice
and Delinquency Prevention. To learn more about NCMEC, call its toll-free,
24-hour hotline at 1-800-THE-LOST or visit its web site at
www.missingkids.com.
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JULY 15, 2008
COX TO INCREASE INTERNET SPEEDS
FOR CUSTOMERS IN OMAHA METRO
Customers will also experience faster uploads with PowerBoostTM
technology
OMAHA – Cox
Communications announced a major speed increase for its high-speed Internet
customers today. Customers who choose Cox’s Preferred and Premier packages
in the Omaha Metro area will soon see their download speeds increased as
much as one-third and their uploads doubled thanks to the addition of
PowerBoostTM for uploads. This marks the fifth year in a row Cox
has enhanced speeds for customers.
“We
recognize that customers are using the Internet for more intense purposes –
online gaming, downloading music and sharing photos and videos,” stated VP
of Public and Government Affairs Kristin Peck. “The faster speeds we’re
rolling out in our market ensure that Cox customers can spend more time
doing what they want online and less time waiting for a slow DSL or dial-up
connection.”
The
Preferred package is ideal for surfing the Web and downloading photos,
videos and music. Premier offers the fastest speeds and is great for power
gamers, telecommuters and households with home networks connecting multiple
computers. Customers will get the speed increases automatically in
mid-July. There’s no need to call or have a technician visit.
PowerBoost for uploads is an extension of the PowerBoost technology that Cox
rolled out last year to increase the speed of downloads for Preferred and
Premier customers. This cable-exclusive technology gives customers an extra
burst of speed when they need it most – when they’re receiving or sending
large files like photos, movies or music over the Internet. Preferred
customers can actually experience speeds up to 12 Mbps down/1 Mbps up and
Premier customers can go up to 20 Mbps down/2 Mbps up.
|
Package |
Previous Speed
(download/upload) |
New Speed
(download/upload) |
Download Speed
% Increase |
Upload Speed
% Increase |
|
Cox
Preferred
High Speed Internet |
7 Mbps/512 kbps
(9 Mbps/512 Mbps
with PowerBoost) |
9 Mbps/768 kbps
(12 Mbps/1 Mbps with
PowerBoost) |
29%
(33% extra with
PowerBoost) |
50%
(100% extra with
PowerBoost) |
|
Cox
Premier High Speed Internet |
12 Mbps/1 Mbps
(15 Mbps/1 Mbps with
PowerBoost) |
15 Mbps/1.5 Mbps
(20 Mbps/2 Mbps with
PowerBoost) |
25%
(33% extra with
PowerBoost) |
50%
(100% extra with
PowerBoost) |
“The strength of our fiber-optic network allows us to deliver even faster
speeds to Cox High Speed Internet customers without the need for network
upgrades,” stated VP of Network Operations Joe Seda. “Cox’s long history of
innovation ensures that customers will continue to see not only the speeds,
but the compelling features and benefits they want at a competitive price.”
That innovation includes testing a new technology platform called DOCSIS
3.0, which opens the door to even faster Internet speeds and a
broader variety of services that can be offered over cable’s broadband
network.
“Cox’s engineers continue working to bring the new DOCSIS 3.0 standard to
our communities,” stated Seda. “DOCSIS 3.0 enables us to increase to 70,
100 or 150 Mbps downloads in our fiber-rich plant. Testing of the new
platform is already underway and customers should see the benefits soon.”
These speed enhancements are the latest sign of Cox’s ongoing commitment to
make its Internet service the best value in the marketplace. In the last
year alone, Cox has increased mailbox sizes; strengthened Internet safety
with the Cox Security Suite powered by McAfee; and added new features like
Cox Rhapsody music and free access to myNOGGIN. Customers recognize Cox as
an Internet provider of choice, as evidenced by the 2007 PC Magazine
Readers’ Choice Award. Cox has received this honor four out of the last
five years.
Cox
continues to offer two additional levels of Internet service. The Value
package, with downloads up to 1.5Mbps and uploads to 256k, offers broadband
speeds for people who like to surf the Web
