Cox Digital Family Package

A great value on family programming from Cox

Cox offers the Cox Digital Family Package as one more alternative available to customers who wish to control the programming entering the home. This package includes 40 family-friendly channels – including local channels – all in 100% digital quality.

Cox Digital Cable is the best, most secure option to control the television programming shown in your home. Parental Controls - available as part of Cox Digital Cable - allow customers who to filter programming based on various criteria and to control access with PIN (personal identification numbers). Parents and caregivers can block any unwanted programming simply by using the Cox Digital Cable remote. Programs may be blocked by rating, title or channel.

To order the Cox Digital Family Package, please contact us.

Frequently Asked Questions

Why aren’t there any sports networks in the Family Package?
With the broadcast channels that are available in the Family Package, you have access to a wide array of sports programming. Broadcast networks also carry a variety of other sports including NFL, NBA, NCAA Men’s & Women’s College Basketball Tournaments, MLB, etc. throughout the year. In addition, Cox is doing our best to keep the cost of the Family package low and sports networks are some of the most expensive. Plus, families might find some of the programming on certain sports networks objectionable.

Why can’t I access On Demand if I subscribe to the Family Package?
On DEMAND is a feature of Cox Digital Cable. Therefore, you must subscribe to digital cable order to enjoy the On DEMAND line up. In addition, because of the wide array of free and pay programming in Cox’s On DEMAND library including movies with mature audience ratings, we didn’t include it in the Family Package.

Why am I able to purchase premium networks with the Family Package?
Government rules require it. While many premium networks carry programming that some people may find objectionable, due to an FCC rule called "buy-through," Cox must continue to offer this option to you. If you do choose to subscribe to a premium channel with the Family Package, make sure you set your parental controls to block any unwanted programming from entering your home. You can find out more info on how to set your controls at www.cox.com/takecharge.

Why can’t I subscribe to Cox DVR service with the Family Package?
Because Cox DVR is a service of Cox Digital Cable, customers who do not subscribe to Cox Digital Cable will not have access to Cox DVR service.

If I subscribe to the Family Package, will my on-screen electronic programming guide still list all available programming – even programming not appropriate for children?
Yes – due to technical limitations, all available programming will be listed in the guide. However, your family will not have access to any channels outside of the Family Package.

Don’t I already have access to parental controls?
All Cox Digital Cable subscribers can use their digital cable remote controls to block unwanted programming from entering their homes by simply setting a PIN. Customers can completely block specific channels, limit television access by time of day, restrict viewing by program rating and prevent iN Demand pay-per-view purchases. We recommend consumers upgrading to Digital Cable for the most advanced, highly secure parental controls available. For detailed information on channel blocking, visit www.cox.com/takecharge.

How can Cox Digital Cable customers block programming?
Digital receivers provide advanced parental control capabilities to all Cox Digital Cable customers. These receivers allow you to block programs by:

• Channels - You can select one or more channels to block. Once you do, the channel(s) will be blocked at all times unless viewing is authorized by the use of a Personal Identification Number (PIN) that you create.
• TV Ratings - You can block all programs that have received a certain TV rating(s). Be aware that some programs, such as live sports events, newscasts and public affairs programs have not been assigned ratings.
• MPAA (Motion Picture Association of America) Movie Ratings - You can block all films that have received a certain movie rating(s). Premium channels like HBO and Showtime air unedited movies that carry the original MPAA movie ratings.

Visit www.cox.com/takecharge for comprehensive information.

What is Take Charge?
Take Charge! Smart Choices for Your Cox Digital Home is a community outreach program developed by Cox Communications, Inc., to empower parents and care givers to manage their children’s access to mass media content. Launched in August 2004, the initiative strives to increase customers’ awareness and use of the parental controls and filtering tools already available on their cable and Internet services, and helps direct customers to programming the whole family can enjoy together.

While you may find some material on television questionable for your family, there is also an extensive amount of family-friendly content. Cox believes in a customer’s right to choose the programming that is right for them and provides the necessary technology to block programming that you don’t want your family to see. With Take Charge!, Cox helps you take charge of the content that enters your home and helps you identify the ways you can protect your family from questionable content.

Cox Digital Family Package requires rental of a digital receiver & remote ($5.25/mo.) or an HDTV receiver & remote ($5.25/mo.). A subscription to Cox Limited Basic Cable service is also required. Customers who subscribe to the Cox Digital Family Package may not subscribe to Expanded Basic, Digital Cable Tiers or DVR service. Cox Digital Family Package does not include the following digital services: On Demand, Pay-Per-View, Music Choice and Cox Digital Video Recorder (DVR). Other restrictions apply. © 2008 Cox Communications, Inc. All rights reserved.