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Learn More About the DVR


 

 

1. What is DVR?

Cox High-Definition Digital Video Recorder (HD-DVR) is a revolutionary new product that lets customers take unprecedented control of their television viewing.

With Cox High-Definition Digital Video Recorder (HD-DVR), Record all live TV, even high-definition shows! Customers will have the freedom to pause and rewind live TV at the touch of a button, even creating their own instant replays.

Cox High-Definition Digital Video Recorder (HD-DVR) lets customers conveniently store up to 50 hours of programming - versus just six hours through a traditional VCR - while watching specific shows whenever they want.


 

2. What is the difference between a DVR and a traditional VCR?

There are several differences between a DVR and VCR: DVRs store television content in a compressed digital format onto a hard disk drive (like a computer). VCRs use VHS or Beta tapes to store recorded information in analog format.

Because DVRs store information onto a hard disk drive in a compressed format, the storage limitations of tape are avoided. For example, videotapes can only capture approximately six hours of programming, while DVRs can store up to 50 hours.

DVRs allow more sophisticated recording options. For example, a DVR can record an entire season's worth of your favorite show, or every movie starring your favorite actor.

3. I am interested in buying a DVR set top box from my local retail store. Can I use this DVR player with my existing Cox Digital Cable service?

Yes. Existing DVRs are compatible with your Cox Digital Cable service.

However, setting up a DVR system from another vendor with your Cox Cable television box may be confusing to some users.

If you have Cox Digital Cable, you will likely end up with two separate program guides - the Cox guide and the Cox High-Definition Digital Video Recorder (HD-DVR) guide. This will likely be confusing and/or cumbersome to the user.

 

4. Will I need to purchase or rent any special equipment to use Cox DVR?

You will be able to conveniently rent a DVR-enabled set-top from Cox. This box will replace your existing digital set-top box which you are currently renting at the same price.

Besides a television set, there is no additional equipment needed to enjoy Cox Digital Video Recorder.

5. How much will Cox DVR cost?

Cox’s DVR service is available to customers for $11.95 per month, plus the lease price for the integrated digital set-top box with DVR functionality, $5.25 per month. Customers must subscribe to Cox Digital Cable in order to take advantage of the new service. Digital Cable pricing starts at $54.49 per month. Customers can enjoy the flexibility of leasing their DVR set-top box from Cox and avoid upfront equipment costs.

6. I am a basic cable customer. Will Cox DVR service be available to me? If not, why?

Basic cable customers must upgrade to Cox Digital Cable in order to enjoy the Cox High-Definition Digital Video Recorder (HD-DVR) service.

Because the technology is so advanced, Cox High-Definition Digital Video Recorder (HD-DVR) functionality is only available with a digital set-top box.

Cox High-Definition Digital Video Recorder (HD-DVR) is an elaborate digital service that requires a more advanced set top box than what is offered on the basic service level.

7. Do my Program Guide Parental Controls carry over to DVR recordings?

Yes, if you block programs by channel or rating in General Settings, those settings are carried over to DVR recordings.

For example, if you decide to block all R-rated programs in General Settings, the R-rated programs will still be recorded, but you cannot play them back until you enter the correct PIN.

Because this is a new box to your home, you will need to reset the parental controls you placed on the former digital box.

 

8. I am a Cox HDTV customer. Is your new DVR product compatible with my existing HDTV service?

Cox High-Definition Digital Video Recorder (HD-DVR) is a revolutionary new service that allows you to gain control of your High Definition television viewing.

This technology allows customers to enjoy DVR and HD service on the same television set. Record all live TV, even high-definition shows!

 

 



*The Cox DVR storage capacity is up to 50 hours for standard digital programming and up to 10 hours for High Definition programming. Cox Digital Cable, DVR receiver rental ($5.25/month), and a TV set that meets Cox specifications required for DVR service. $11.95 monthly DVR service fee per DVR receiver applies. On Demand cannot be recorded. Number of DVR outlets per household may be limited.

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