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What's so Hot About...

Cloud Storage

You have a lot of important information stored on your computer:  memorable photos, emails, music and valuable files.  If your computer dies, some of those items might be lost forever.

Why chance it? Keep photos, videos, music and all your important files safe with our secure online backup solution called Cloud Storage service.  Conveniently access and share files from your web browser or,  if on the go, with a mobile app for your Apple® or Android smartphone.

With the Cloud Storage service - free to Cox High Speed Internet subscribers - you get:

  • An intuitive interface and more storage space.
  • Automatic backup to keep your files safe and secure.
  • Access to your files anytime, anywhere, including on-the-go with your smartphone.
  • Ability to share files easily online with family and friends.

With Cloud Storage service, you’ll also have access to Cox Drag and Drop Backup and Cloud Storage Manager.

Cox Drag and Drop Backup: Provides a virtual desktop folder that allows you to drag files from your desktop and drop them directly into your account. Once uploaded on your Cox account, you can share them with family, friends and colleagues.

Cloud Storage Manager: Allows you to select files and schedule automatic backups on your computer. This Windows application monitors selected files for changes and automatically uploads them to your account.


  • Must be a Cox High Speed Internet customer with one of our six subscription packages.
  • Runs best on Internet Explorer 7.0 and higher, Firefox 3.0 and higher, Safari 3.0 and higher and Javascript.

Note: Only the Account Holder can activate Cox Secure Online Backup.

Packages and Storage

Storage amount varies depending on your Cox High Speed Internet package.

Packages                         Storage

Starter Package      1 GB

Essential Package   1 GB

Preferred Package   5 GB

Premier Package     50 GB

Ultimate Package    150 GB

Note: Changing your Cox High Speed Internet service package affects your storage limit. If you downgrade your Internet service package, you’ll need to manage your  storage capacity to the storage limit of your new package to avoid losing files.


Accessing Cox Secure Online Backup

Cox Secure Online Backup is available through the following options:

  • Online with Cox Internet Tools
  • Mobile app for Apple and Android-based phones.  Available through iTunes or Google Play by searching for "Cox Secure Online Backup."
  • Downloadable software - both Windows and Mac versions
  • Virtual "Desktop Drive." (This looks like a file folder and allows for easy drag-and-drop backup.)
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