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Safe and Sound

Stop Spam with Internet Tools

Stop Spam

Internet Tools provides an anti-spam service to combat unwanted junk email in your inbox. This service is called SpamBlocker, and it’s provided at no charge to Cox High Speed Internet customers. It is a high-performance program that very quickly identifies spam and will not slow down your email service.

How it Works

SpamBlocker is a network-based, anti-spam solution that scans incoming email. It is compatible with any email client (including Cox Webmail) and operating system (MS-Windows and Apple Macintosh) because it scans email before you see it. SpamBlocker is more than 90 percent effective in eliminating spam. By default, the Cox Spam Blocker is set to delete incoming junk email.

Customizable

SpamBlocker also allows you to customize the delivery options for mail identified as spam or junk email. For best results, we recommend keeping the default setting, "Delete incoming junk email automatically.”

Reporting Spam

Spammers are always trying to find ways to bypass blockers. Cox and its partners in security are always working to provide the very best and secure experience to our Cox High Speed Internet customers. To help us, if you receive a spam email that SpamBlocker didn’t block, you can send it to Cox for review. Here you’ll find the steps for reporting and safely forwarding the suspect email to the Cox reporting center.

Further Canning of Spam

For simple tips on how to further cut the spam in your inbox, read How to: Protect Yourself from Spam.

Click here to watch a comprehensive video overview of our spam blocking services.

 
 
 
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