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Your Cox Services

Customize your Phone Service with Phone Tools

The voice mail brings back memories. It's an old friend passing through town and wanting to know if you can meet for lunch. You would have loved to catch up. Unfortunately, the call came hours ago.  The moment's gone. If you'd only known.

You can with Phone Tools from Cox. All you need is a computer with Internet access and, after just a handful of clicks, you can ensure you're notified by email of any voice mails on your home phone.

Get Email Notice of Voice Mail Messages

Voice Mail Alerts is just one of many things you can do with Phone Tools. Free for all Cox home phone and high speed Internet subscribers, Phone Tools lets you manage and customize your home phone service from any place you have Internet access. You can set up your voice mail service to send you email alerts – to any email address you want, including your work email – each time a voice mail message is left on your home phone. The email will contain a recorded copy of the original message, allowing you to listen to it and then delete the email after, if you want, without deleting the original message saved on your home phone.

Here are three more standout things you can do with Phone Tools.

Call Tracking

With Phone Tools, you can look over a real time list of all incoming and outgoing calls on your home phone. This is an incredibly convenient service for people who are always on the go, and a benefit to parents with kids who’ve reached the “calling” stage and might need a bit of monitoring.

Change Call Forwarding From Anywhere

You had to leave the house quickly to take your kid to the doctor, but you’re expecting a call from your real estate agent within the hour. Using your web-enabled smartphone, you can sign in to your Phone Tools account and set the Selective Call Forwarding feature to forward only your real estate agent’s call to you and your smartphone at the doctor’s office.

Switch Up Your Voice Mail Greeting

You can easily change your home phone’s voice mail greeting from anywhere online. You can choose one of the greetings you’ve already recorded and saved in your voice mail service or choose from one of five options provided to you by Phone Tools.  The one you choose is the greeting callers will hear when they want to leave you a voice mail.

Click here for more info on Phone Tools: quick and easy online access to your Cox Digital Telephone service.

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