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Getting Started with Cox Digital Telephone

Getting Started with Phone

Step 1: Place your Cox Digital Telephone order (Check!)
Step 2: Get set up with help from your friendly Cox Tech or by completing self install (Check!)
Step 3: Enjoy excellent audio quality. (Check!)
Step 4: Learn more about the features and benefits of Cox Digital Telephone. (Keep reading!)

Let’s take a tour of the ways that Cox is a cut above what you’ve come to expect from traditional phone companies.

It's all about the features...

First, check out Cox’s Phone Tools. If you haven’t already, you’ll need to sign up for a Account.  Once you’ve done that, you can head to My Connection on and click on “Phone” under the My Services section. > Learn more about Phone Tools

Phone Tools is an online extension of your phone service. It allows you to access your phone features and voice mail from your computer with no need for hard-to-manage phone menus. Now you’ve got instant access to tons of Phone Features – here are some great ideas for using them:

  • Call History – Who calls? When? How long? Looking to keep tabs on your kids or monitor your monthly business call volume? One of the most popular features of Phone Tools is the Call History Tab – it lets you review incoming and outgoing numbers.
  • Call Forwarding – Feel free to leave the house! When you’re waiting on that important phone call, there’s no need to sit by the phone any more. Call Forwarding allows you to send calls from your home phone to your cell or other phone number.
  • Block Calls – Be choosy with your phone calls. With “Selective Call Acceptance,” you can decide which calls you’d like to receive and store them in a list. With “Selective Call Rejection,” you can program your phone to block calls from any number. > Learn How
  • Voice Mail Your Way – Get messages at home and on the go. Whether you’re coaching little league or running a home business, Cox Voice Mail and Phone Tools help you manage your calls from anywhere. You can route calls to your smart phone, tablet or laptop, and save and forward important messages using email. The next time you’re out and about and receive important information, try calling your home phone and leaving a message for yourself. Then, you can use your computer to play, save or email the voice mail audio to others. > Learn How
  • Build a List of Contacts – Save time and sanity. Try putting all of your names, phone numbers and email addresses in one spot: The Address Book. It’s a Universal Contact Manager, which means you can sync contacts between your Cox wireless phone, Android smartphone, Cox home phone and your Microsoft Outlook Address Book. > Learn How

And there’s more on the way. As Cox works to innovate and integrate our services, you’ll experience more choices and greater control. Congratulations on getting started with Cox Digital Telephone!

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