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Sample Phone Tools screen

Features Everyone loves calling features and Cox Digital Telephone offers all your favorites. Designed to enhance your communications lifestyle, calling features give you the convenience you want with the privacy you demand. A few of our most popular features include:

  • Voice Mail – All calls get through with Cox voice mail. You’ll never be out of touch since you can retrieve your messages from anywhere.
  • Caller ID – Allows you to see the telephone number and when available, the name of persons calling your home.
  • Call Waiting – No more busy signals. Now when you’re on the phone you’ll hear an alert when someone else is trying to reach you.
  • For more information about calling services and features click here.

Phone ToolsSM To make the most of your Cox Digital Telephone service we invite you to visit Phone Tools on Cox.net. Phone Tools is an exciting feature available to Cox Digital Telephone customers who also subscribe to Cox High Speed Internet. It provides command and control of your telephone service by allowing you to:

  • Play and save voice mail messages (requires voice mail as a feature of your telephone service)
  • Send notification of new voice mail messages to any email address you like
  • Review outbound call history and see the time, date, and duration

To use Phone Tools, click the link below and use your primary Cox.net email address and password to access: https://middlegeorgia.cox.net/cci/phonetools. You can find Phone Tools in the left-hand menu of Cox.net.

Phone Tools
Phone Tools is an easy-to-use interface to your Digital Telephone Service. Quickly get to your call history in the Phone Center, your voice mail in the Message Center and view the summary of your account services and features as soon as you login. Phone Tools: Phone center page view
 
Message Center
Now voicemail works like email. The message center turns voicemail management into the same interface that you use to manage your email. You have new control over your messages and can access them while your online, just in case someone else is on the phone while you're waiting for a call. Phone Tools: Message center page view
   

Phone Center

One easy way to know who, when and where about your calling. The call log feature is a new, easy way to see your outgoing call history. Phone Tools: Call log page view
 

 

Thanks again for choosing Cox Digital Telephone. If you want to know more about your services, our Customer Support website offers a wealth of information to answer your questions 24/7. Our Cox.com website provides product information and lets you order or upgrade services quickly and conveniently. And if you want to talk to someone about your account, give us a call (Click here for phone numbers). We have an interactive voice system and people ready to take care of your service needs.


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