|
If I get a wireless network, how far will the signal
reach?
Generally, wireless networking equipment has a range of up to 300 feet indoors
and 1500 feet outdoors. It will even penetrate most walls so you can have devices
in different rooms and even on different floors and still stay connected to the
network. This means you can take wireless equipped laptops almost anywhere in
your home.
The wireless router will typically go through two to three walls before you lose
connectivity. If you have a large home, or a home with thick or dense walls,
it is suggested you place the wireless router as high as possible and as much
towards the center of the house as possible. If you want access outside, it is
suggested that you place the wireless router near a window. Also, try to keep
the wireless router away from any large metal objects, as these will hinder its
distance.
Top
Why should I buy Home Networking
from Cox instead of an Electronics Store?
Convenience, support, value and more. Cox Home Networking
experts will recommend a home network setup to meet your needs, and then
complete the installation and
configuration to make sure your home network is up and running quickly and
smoothly. Our award-winning 24/7 support will be there for you if you
ever have a question
or need help.
Top
What is the Equipment Warranty
for Home Networking from Cox?
All home networking equipment including routers, NICs
and USB adapters, come with a warranty of 1 year. If the equipment
fails during this time through normal usage, Cox will replace
the defective unit free of charge. You will not have to pay
any labor charge for equipment replacement.
Top
Will having all my computers connected slow down
my Internet connection?
For most households who use their PCs for everyday computing
tasks, none of the PCs should experience a noticeable slowdown in speed
with either a wired or a wireless home network. Wireless equipment
has transmit rates of up to 11Mbps…more than enough to handle everyday
computing tasks, like e-mail, web surfing, file sharing and downloading
music. However, if you plan to use your network for graphic intensive
applications or intensive file swapping, we recommend a wired home network
for optimal network performance.
Top
My PC's are older models and have different
operating systems, can I still set up a home network to share
my Internet connection?
Yes! Home networking is designed to connect various computer
makes, models and operating systems to work together.
Top
What is a Firewall?
A firewall is a security scheme built into routers installed
by Cox, allowing for safe communications to and from the Internet.
It monitors and keeps unauthorized
users and hackers from gaining access to your home PCs.
Top
What components will be necessary
to build a home network?
Cox will install the router, network adapters and any cabling required
for your network.
Top
What is a Router?
A router is the central connection device of your home network.
This is the device that routes or directs the information in your
network to the proper destination.
The router is the brains of your home network and allows you to share your
high-speed Internet service between all the PCs in your home.
Top
Should I get a wired router or a wireless
router?
If your computers are all in the same room a wired router might
be best. If your computers are in different rooms or if you
have a laptop and wish to roam about,
then a wireless router might be best. You can always have wired connections
into the wireless router if you wish. What type of cables
do I need if I am using
the wired router instead of the wireless router?
The cables used in a network are called "Ethernet cables" or "Category
5 cables". The connectors look much like a phone jack connector except
slightly larger. Standard Ethernet cables (straight-through) are your best
option.
Top
What is an Adapter?
An adapter is a device that each PC needs in order to be
part of your home network. Each adapter connects via either a wired
or wireless connection to the Internet-sharing
device (also known as a router). There are three types of adapters for both
wireless and wired home networks. The type of adapter you need depends
on the type of
PC you have - alternatives are Network Interface Cards (NICs), USB Adapters
or PCMCIA Cards (for laptops). Our technicians have the knowledge and
experience
required to select the best adapter for your needs.
Top
How many computers will the
router support?
Both the wireless and wired router will support many PCs
- at this time Cox can support up to four computers on
your home network.
Top
Are there any printers that are not
supported by Cox's Home Networking technology and service?
Yes, there are some printers that are not supported at
this time. Printers not currently supported are:
| Hewlett-Packard Officejet printers: |
|
HP Officejet 300
HP Officejet 500
HP Officejet 600
HP Officejet 700
|
HP Officejet K60
HP Printer/scanner/copier 370/380
HP printer/scanner/copier (HP PSC) 700/900
HP Officejet V
|
|
Lexmark Printers: |
|
All Z series*
X73
X83
E210 laser
|
x00
3200
7x00 |
Any new Lexmark printer without a built-in command interpreter
* Some users have been successful using their Z series printer. Try disabling
bi-directional printing.
Top |
