Xbox Live
I saw that Microsoft
named Cox an Xbox Compatible Provider – what does that mean?
Microsoft recognizes that to ensure the best possible online gaming experience,
gamers must have a high-quality broadband connection. Cox's robust IP network
is able to deliver advanced entertainment services such as Xbox Live, so Microsoft
has identified Cox as an Xbox Compatible Provider.
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If I don't have a personal
computer, can I still order Cox High Speed Internet service for my Microsoft
Xbox?
Yes. Cox Middle Ga supports customers who wish to only connect an online-enabled
game console to the Cox High Speed Internet service. The same installation
and service rates apply.
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Does Cox High Speed
Internet offer technical support for the Microsoft Xbox?
No. Xbox support is obtained directly from Microsoft. Cox High Speed Internet
provides support for the connection up to the cable modem and with connectivity
to your personal computer. Please call Microsoft Xbox's customer support at
1-800-4MY-Xbox or visit their web site at http://www.Xbox.com/support/.
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Can I use my Cox High
Speed Internet with both my personal computer and the Microsoft Xbox?
Yes. In order to use both your personal computer and the Microsoft Xbox with
Cox High Speed Internet, you need a home network. The Microsoft Xbox will be
treated as an additional computer on the home network. Cox High Speed Internet
can provide Home
Networking or Multiple
Computer Access.
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What
kind of home network do I need to be able to use both my
personal computer and the Microsoft Xbox with Cox High Speed
Internet?
There are several ways you can setup a home network to use both your personal
computer and the Microsoft Xbox. Three basic ways are:
1. Cox provides a home networking solution that's convenient
and worry-free. With Cox
Home Networking from you will receive:
- State-of-the-art home networking devices (then you own
them)
- Installation and configuration to ensure your network is
up and running quickly and smoothly
- Security features configured to protect the computers and
files on your network
- 24/7 access to professional tech support
2. Set up your own broadband router on your home network
to give Internet access to both your personal computer and
the Microsoft Xbox. Broadband routers are available at most
retail computer stores.
3. Order Multiple
Computer Access from Cox High Speed Internet, configure
your personal computer and your Microsoft Xbox with an Ethernet
hub (sold at retail
stores).
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How
should I configure my Microsoft Xbox to be able to connect
it to the Cox High Speed Internet network?
The Xbox, once connected to a network, provides a step-by-step automatic configuration.
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Can
I purchase Xbox Live starter kit from Cox Communications?
No. The Xbox Live starter kits will be available wherever games are sold. The
kit includes a one-year subscription to Xbox Live, an Xbox Communicator headset
and online versions of THQ's “Moto GP” and “Whacked!” from
Microsoft Game Studios.
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