Digital Cable FAQ's
What is Music Choice?
Music Choice offers customers 46 CD-quality,
commercial-free music channels with many formats to satisfy every musical
taste.
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What is the program guide?
Interactive Program Guide:
- a detailed on-screen guide describes the program they are watching,
when the program
started and what programs
are available for at least 1-3 days in advance. The Interactive Program
Guide allows the customer to search for programs by title, time, or
theme and provides an on-screen list of upcoming programs which viewers
have selected and wish to see. Additionally, the Interactive Program
Guide offers parental control, allowing parents to screen out certain
programs based on rating, time or channel.
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What is Digital Pay-Per-View?
Digital Pay-Per-View: Television premieres of first-run movies, library titles, major pay-per-view boxing, wrestling, soccer, concerts, and professional sports packages from the NBA, NHL, MLB and NASCAR. More than 40 channels of enhanced Pay-Per-View, all at the touch of your remote.. it's like having a movie theater in your home. Unlike the neighborhood video store, the latest releases are never out of stock and there are no charges for late returns. Movies are $3.95 each; adult features are $7.99 or $9.99 - $11.99 for 3 hour programming blocks, available 24 hours a day.
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Why should I get Cox Digital Cable?
Adding Cox Digital Cable
to your services will add access to over 260 new channels and 46 Music Channels to your lineup.
You will enjoy 45 channels
of Pay-Per-View with 10 movies starting every half hour.
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What are the benefits of
Cox Digital Cable?
- Interactive Program Guide
- Additional channels of premium services and
pay-per-view
- Digital channels grouped into special-interest packages
- Ability
to view certain programs and selection of times
that are more convenient for our customers (as many as
75 different,
uncut, commercial-free
movies each night during primetime)
- Digital stereo sound
- No satellite dish or unsightly antenna to be purchased
or maintained.
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How do I subscribe to Cox Digital Cable?
Customers can simply order
online.
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If I want to move the digital box to another room, can I do it myself?
Cox prefers to assist our customers in relocating the box since some
rewiring or removal of filters or amplifiers may be necessary.
Standard installation charges apply.
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How does Cox Digital Cable compare to satellite
dishes?
Cox Digital
Cable delivers digital quality without having to buy, install or maintain
an expensive satellite dish.
Cox Digital Cable features local broadcast channels for no extra charge.
Middle Ga satellite companies often do not carry local broadcast
channels.
Cox Digital Cable customers are serviced by a local company known
for legendary customer care, on-time guaranteed service and a network
that is 99.9 percent reliable.
There are no contracts, service or maintenance agreements required.
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How does Cox Digital Cable work?
Using a process called digital
compression, Cox's proven network
delivers more video pictures in the same space previously allocated
to just one channel. Digital compression allows us to make much more
efficient use of our channel capacity and deliver an explosion of programming
variety to our customers.
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If I have a service problem, what do I do?
Cox customer care
representatives are available 24 hours a day to assist you. If we are
not able to correct the problem over the
phone, our technicians are also available seven days a week to assist
you. Cox 's "ON-TIME GUARANTEE" means your service requests
will be handled quickly and efficiently.
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