Important Update:
  • Cox has decided to stop offering Cox Tech Solutions in order to focus on delivering new High Speed Data, Digital Video and Wireless Phone services customers are asking for.  Existing Cox Tech Solutions customer’s 7-day warranty will remain in effect.  Please call 877-832-7658 if you have billing or warranty questions.

  • PlumChoice For advanced, fee-based technical support, Cox is recommending PlumChoice – one of the most respected names in advanced computer support.  Please visit www.plumchoice.com/cox or call 866-951-4497 for more detail and to receive a special offer for Cox customers. 
  • You can make sure your computer remains virus and spyware-free by downloading the free Cox Security Suite.  This McAfee-powered solution is a $69.95 value that is included free for all Cox High Speed Internet subscribers and can be downloaded at http://security.cox.net

  • If you need to backup your important files like music, videos and pictures, you can use a new Cox service that is available to Cox High Speed Internet Preferred and Premier subscribers – Media Store and Share can be activated by visiting www.cox.net and selecting Internet Tools, then Media Store and Share.

  • As always, Cox is here to help with any issue you may experience with your Cox High Speed Internet service.  You can visit http://support.cox.net or call us directly and we will ensure you are up and running as quickly as possible.
Software Uninstall:
You may wish to uninstall the Cox Tech Solutions software by taking the following steps:
  1. Select Start from your Windows task bar (bottom left of your PC screen),
  2. Select the Settings button,
  3. Select the Control Panel button,
  4. Double-click on Add/Remove Programs
  5. Select the program named “PC Check & Connect” and click “Change/Remove”
  6. Follow the on-screen prompts to complete the uninstall.