Este artículo describe el propósito de su número clave con Cox mostrado en la página primera de su factura.
La Comisión Federal de Comunicaciones conocida tambien como (FCC) por sus siglas en Ingles, recientemente nos entrego una orden requiriendo a todas la compañías de teléfono tomar pasos adicionales para proteger la privacidad de la informacion de las cuentas de nuestros clientes. La comisión Federal de Comunicaciones ordeno esto en repuesta al uso de “Empersonificadores” que es el acto de hacerse pasar como cliente o una persona autorizada para obtener historial u otra informacion sensitiva acerca de la cuenta.
Cox esta comprometido a proteger su informacion y a principios de Noviembre de este año, comenzará generando al azar números clave para todos los clientes que no tengan uno todavía o numero claves que no llenen los requisitos puestos por la Comisión Federal de Comunicaciones. Usted tiene que usar un número clave para conducir las siguientes actividades.
Para tener acceso a historial de llamadas de teléfono.
Para hacer cambios al domicilio a donde va la factura.
Para cambiar a las personas autorizadas a la cuenta.
Si usted no esta preguntando informacion acerca de la lista antes mencionada. Usted todavía puede utilizar los últimos cuatro dígitos de su seguro social o su licencia.
El número clave de Cox esta impreso en la primera pagina de su factura. Vea el ejemplo.
Requerimientos de seguridad para el nuevo numero clave de Cox
La siguiente informacion explica los requerimientos para el número clave de Cox:
Tiene que consistir de cuatro números
No puede usar números repetitivos, como 3333 o 8888
No puede utilizar 1234
NOTA: El nuevo numero clave Cox no puede contener los últimos cuatro números del seguro social, o otros números que lo puedan identificarlo, como su cumpleaños o el numero de su domicilio.
I have been very satisfied with my telephone, Internet access and cable TV from Cox. They are reasonably priced and very effecient at what they do. On the rare occasions I have problems with my computer they are always able to provide a solution. The quality of their service and services is unrivaled.
Bonnie B. Norfolk, VA
Let me start by saying Cox is top of the line. Their 24 hour support has helped me many times over the years. No matter how hard to figure out what was going on, they made sure I was completely satisfied before getting off the phone. This goes for the cable and internet service. Thanks again Cox!!!
Robert J. Portsmouth, VA
We have the bundle package and the service and quality are outstanding. The high speed internet is wonderful especially for telecommuting.
Jim D. Virginia Beach, VA
I think Cox is great and their techs are always there if I ever have a question or need help to fix a problem.
Elaine D. Virginia Beach, VA
We love Cox on demand movies. The price is the same as any video store and with the price of gas these days it saves that trip to the video store.
Trish M. Virginia Beach, VA
We have been very pleased with all of our Cox services. Every time we have called for help you are there.Thanks for taking such great care of your customers. We have telephone, cable and highspeed internet with you. One great service and one bill.Thanks and God bless.
Gloria B. Chesapeake, VA
I have never had a problem with online services with Cox. I wish more companies could be like them.
Jeffrey M. Virginia Beach, VA
I love my Cox services. I have digital cable, phone and high speed internet. I have been pleasantly suprised at how rarely the cable or internet goes out. The internet is very fast which I love:) It makes doing business, playing games or surfing the web, easy and enjoyable. Thank you Cox.
Paula H. Norfolk, VA
I love Cox Cable and the DVR service is the BEST! Program it once and never miss a show. We moved last year and the Cox guy worked with me to ensure that I kept my same box so I would not have to reprogram a new one with all the shows. Seems like a small thing but everyone in the family was happy the transition was so easy! Julie A. Williamsburg, VA
I highly recommend that all Cox high speed internet users take advantage of the new McAfee security package... McAfee Security has excellent features and runs in the background without slowing down your computer operating system.