Cox Special Offers Terms and Conditions

Cox Connections Bundle

*Offer expires 9/30/08. Requires 12 month service agreement and is available only to residential customers in Cox Hampton Roads service areas who newly subscribe to the $99.85 Cox Connections bundle which includes Cox Limited Basic and Digital Cable, Cox High Speed Internet^SM Preferred service, and Cox Digital Telephone® service limited to basic local exchange telephone service on the primary line and excludes local toll, long distance, directory assistance and operator-assisted calls, and applicable taxes, regulatory fees and surcharges. Thereafter regular market rates at the time of contract expiration will apply, currently $108.85. Offer applies to Preferred tier only and excludes Economy, Value, and Premier tiers. Televisions and other consumer owned devices and equipment with a CableCARD may require a digital set top receiver in order to receive all programming options offered by Cox Digital Cable^SM. **30-Day Money-Back Satisfaction Guarantee entitles customer to rebate of installation fees and first month’s (i) flat-rate basic local phone service fee on the primary line only or the first month’s Connection plan fee on one line, (ii) Cox High Speed Internet^SM Preferred service fee and modem purchase price (if purchased from Cox), and/or (iii) programming charge for Cox Digital Cable^SM, and excludes premium services, equipment charges, payper- view/EOD charges, taxes, and franchise fees. Customer must claim rebate within 30 days of service activation. Installation fees, taxes, franchise fees and other surcharges are additional. Digital receiver/remote rental ($5.50/month), subscription to Cox Limited Basic and Digital Gateway required for Cox Digital Cable^SM. Cox Basic service required for local HD channels. Cox Digital Cable^SM and Standard service required for cable network HD channels. Cox Digital Cable^SM required for premium HD channels, DVR and On Demand. DVR receiver and remote rental, and a television that supports composite video or s-video connections required for DVR service. Monthly DVR service fee applies. On Demand and MusicChoice Channels cannot be recorded. Available DVR recording space varies. An HDTV set, HDTV box rental required for HD service. HD DVR required for HD recording. Programming subject to change. Additional fees and other restrictions may apply. Cox Digital Cable^SM and digital receiver and remote rental required. Some On Demand programming is extra. Digital cable ready TV equipped with a CableCard may require a digital receiver in order to receive On Demand programming and other programming options offered. Programming subject to change. Installation, taxes and fees additional. Cable modem required for Internet service. Cox cannot guarantee uninterrupted or error-free High Speed Internet service, or the speed of your service. Actual speeds vary. Telephone Modem equipment may be required. Telephone Modem uses household electrical power to operate and has backup battery power provided by Cox if electricity is interrupted. Telephone service, including access to E911 service, will not be available during an extended power outage or if the modem is moved or inoperable. Installation charges may apply. Offer not valid to those who disconnected any Cox service within the past 60 days. Offer may not be valid with any other offers or discounted rates. Other restrictions apply. Telephone service provided by Cox Virginia Telcom, LLC. © 2008 Cox Communications Hampton Roads, LLC. All rights reserved.

Cox High Speed Internet

Offer requires a 12-month service agreement and is limited to new residential Cox High Speed Internet^SM Preferred or Premier customers in Cox Hampton Roads serviceable areas. $30 savings is based upon Cox High Speed Internet^SM Value service $10 monthly discount for 3 months. $48 savings is based upon Cox High Speed Internet^SM Preferred service $4 monthly discount for 12 months. $96 savings is based upon Cox High Speed Internet^SM Premier service $8 monthly discount for 12 months. After promotional period, regular rate of $26.95 (Value) $41.95 (Preferred) $56.95 (Premier) will apply. The McAfee services, VirusScan, Personal Firewall Plus, SecurityCenter, SiteAdvisor and Privacy Service, are included with your subscription to Cox High Speed Internet^SM and will automatically terminate upon termination of your Cox High Speed Internet^SM service. Cox cannot guarantee the intended results from the McAfee services or that the McAfee software will be error-free, free from interruptions or other failures. The McAfee services and features are subject to change. Not available for Apple users. McAfee, VirusScan, and SiteAdvisor are trademarks or registered trademarks of McAfee, Inc., and/or its affiliates.**30-Day Money-Back Satisfaction Guarantee entitles customer to refund of paid installation/activation fees and first month’s paid Cox High Speed Internet^SM Value, Preferred, Premier service fee and modem purchase price (if purchased from Cox). Offer excludes charges for inside wiring and installation of additional jacks. Refund must be claimed within 30 days of service activation. †Fast Connect Kit™ will be mailed and requires customer to load software themselves. May require a $5.95 shipping fee if mailed to the customer’s residential address for receipt within 3-14 days. Cable modem required for Internet service. For best performance a Cox approved modem is recommended. PowerBoost® temporarily increases your download speeds when extra bandwidth is available. PowerBoost® is a feature exclusive to the Preferred and Premier packages. PowerBoost® is a registered trademark of Comcast Corporation. Used with permission. Cox cannot guarantee uninterrupted or error-free service or the speed of your service. Actual speeds vary. Offer not valid to those who have disconnected any Cox service within the last 60 days. Other restrictions apply. ©2008 Cox Communications Hampton Roads, LLC. All rights reserved.

Value Tier $14.95 per month for 3 months

Offer expires 9/30/08. Offer is limited to new residential Cox High Speed Internet^SM Value customers in Cox Hampton Roads serviceable areas. $14.95/month price for the Cox High Speed Internet^SM Value package for three months. Offer applies to Value tier only and excludes Economy, Preferred and Premier tiers. Regular rate of $26.95 (currently $14.95 for Economy, $41.95 for Preferred and $56.95 for Premier) apply after promotional period ends. **30-Day Money-Back Satisfaction Guarantee entitles customer to refund of paid installation/activation fees and first month’s paid Cox High Speed Internet^SM service fee and modem purchase or rental price (if purchased or rented from Cox). Offer excludes charges for inside wiring and installation of additional jacks. Refund must be claimed within 30 days of service activation. †Fast Connect Kit™ will be mailed and requires customer to load software themselves. May require a $5.95 shipping fee if mailed to the customer’s residential address for receipt within 3-14 days. Cable modem required for Internet service. For best performance a Cox approved modem is recommended. Cox cannot guarantee uninterrupted or error-free service or the speed of your service. Actual speeds vary. Other restrictions apply. ©2008 Cox Communications, Inc. All rights reserved.

Cox Digital Telephone

Offer expires 8/31/08 and is available only to new residential Cox Digital Telephone® customers in Cox Hampton Roads service areas. Simply 3^SM Package includes basic local exchange on primary line, Caller ID and Call waiting and excludes inside wiring install, additional jacks, toll, long distance or international calls, directory assistance or operator assisted calls, taxes, fees and surcharges. †Free professional installation limited to standard install on pre-wired outlets. 40% savings based on a comparison of Cox’s $19.95/month Simply 3^SM package price vs. Verizon’s price ($30.57 as of 6/10/08) for the same combination of services. Telephone modem may be required for phone service. Modem uses household electrical power to operate and has backup battery power provided by Cox if electricity is interrupted. Telephone service including access to E911 service will not be available during an extended power outage or if modem is moved or inoperable. Offer not valid to those who have disconnected any Cox service within 60 days of subscribing to this offer. Offer may not be valid with other promotional offers or discounted rates. All prices are subject to change. Other restrictions may apply. **30-Day Guarantee entitles customer to a refund of paid installation fees and the first month’s Simply 3^SM package charge. Telephone service provided by Cox Virginia Telcom, LLC. © 2008 Cox Communications Hampton Roads, LLC. All rights reserved.

Cox Cable

Offer expires 9/30/08. Offer requires a 12-month service agreement and is available to residential customers in Cox Hampton Roads serviceable areas. $49.95/month applies to Cox Standard service, Digital Gateway, Faith & Values Tier and Discovery Tier. Digital receiver rental ($5.50/month) required for Digital Cable. Installation fees, taxes, franchise fees, and other surcharges additional. Cox Basic Cable and Standard required for Standard local HD channels and Cox Digital Cable^SM required for premium HD channels, DVR and On DEMAND. Digital Cable and paid subscription to Digital HBO, Cinemax, Starz, Showtime or a Cox Digital service level required for HBO HD, Cinemax HD, Starz HD, Showtime HD or other digital channels’ HD programming. Televisions and other consumer owned devices equipped with a CableCARD may require a digital set top receiver in order to receive all programming options offered by Cox Digital Cable^SM . Cox Digital Cable^SM and DVR box rental ($5.50/month) required. $11.50/monthly DVR service fee per DVR box applies. Available DVR recording space varies based on type of programming recorded. Number of DVR boxes per household may be limited. DVR receiver and remote rental and a television that supports composite video or s-video connections required for DVR service. On DEMAND cannot be recorded. An HDTV set HDTV box rental required for HD service. Programming subject to change. Additional fees and other restrictions apply. **30-Day Money-Back Satisfaction Guarantee entitles customer to rebate of installation fees and first month’s programming charge for Cox Digital Cable^SM and excludes premium services, equipment charges, Pay-Per-View/On DEMAND charges, taxes, and franchise fees. Customer must claim rebate within 30 days of service activation. †Fast Connect Kit™ requires the customer to install the receiver and may require a $5.95 shipping fee if mailed to the customer’s residential address for receipt within 2-14 days. Offer not valid to those who have disconnected any Cox service within the past 60 days. Other installation fees may apply. Offer may not be valid with any other promotional offers or discounted rates. Other restrictions apply. ©2008 Cox Communications Hampton Roads, LLC. All rights reserved.