Cox Special Offers Terms and Conditions

Basic Bundle

Available to new residential customers in Roanoke serviceable areas who newly subscribe to services comprising the Cox Basic Bundle and who have not disconnected Cox Cable, Cox High Speed Internet or Digital Telephone in the last 30 days. The Cox Basic Bundle consists of Cox Standard and Cox Digital cable, Cox Essential Internet service, and Primary Phone line. Discounted rates good for 12 months and require maintained subscription to all elements of the Cox Basic Bundle. After promotional period ends, then-current rates will apply. Advertised rate includes monthly recurring service fees, but excludes equipment charges, installation, charges for international calling, directory assistance, operator-assisted calls, per use or à la carte features, and long distance charges not included in the calling plan. Additional jacks, inside wiring, reconnection, activation, taxes, franchise fees, and surcharges are additional. If you own a One-way Digital Cable Ready TV or other display device that is CableCARD™-compatible, you may lease either a CableCARD or a digital set top receiver to receive Cox Digital Cable. In order to receive Interactive TV services offered by Cox, such as the Interactive Programming Guide (IPG), On Demand, Pay-Per-View, and all programming options, you must rent a digital set top receiver. If you wish to rent a CableCARD in lieu of a digital receiver, you must obtain the CableCARD from Cox. CableCARD is a registered trademark of Cable Television Laboratories, Inc. (CableLabs®) and is used with permission. Some On Demand programming may require an additional charge. On Demand and Music Choice Channels cannot be recorded. Availability of On DEMAND programming is based on the channels included in digital cable subscription package. An HDTV set and an HD receiver or CableCARD™ rental required in order to access most HD programming. Number of digital outlets per household may be limited. All programming and rates are subject to change and may not be available in all areas. Modem required for internet service. For best performance, use of Cox approved cable modem is recommended. Cox cannot guarantee uninterrupted or error-free High Speed Internet service. Actual speeds vary. The McAfee services, VirusScan, Personal Firewall Plus, SecurityCenter, SiteAdvisor and Privacy Service, are included with your subscription to Cox High Speed Internet and will automatically terminate upon termination of your Cox High Speed Internet service. Cox cannot guarantee the intended results from the McAfee services or that the McAfee software will be error-free, free from interruptions or other failures. The McAfee services and features are subject to change. Not available for Apple users. McAfee, VirusScan, and SiteAdvisor are trademarks or registered trademarks of McAfee, Inc., and/or its affiliates. Telephone modem required for telephone service and will be provided by Cox at no additional cost. Telephone modem uses household electrical power to operate and has backup battery power if electricity is interrupted. Telephone service, including access to e911 service, will not be available during an extended power outage or if modem is moved or inoperable. Telephone service provided by a Cox Virginia Telecom LLC. All programming and rates are subject to change and may not be available in all areas. Additional fees and other restrictions may apply. © 2009 Cox Communications. All rights reserved.

Deluxe Bundle

Available to new residential customers in Roanoke serviceable areas who newly subscribe to services comprising the Cox Preferred Bundle and who have not disconnected Cox Cable, Cox High Speed Internet or Cox Digital Telephone in the last 30 days. The Cox Preferred Bundle consists of Cox Standard and Cox Digital Basic cable (including 1 programming tier), Cox Preferred Internet service, and Primary Phone line with the Cox Solutions feature package, voice mail, and Simply 5 long distance plan. Discounted rates good for 12 months and require maintained subscription to all elements of the Cox Preferred Bundle. After promotional period ends, then-current rates will apply.Advertised rate includes monthly recurring service fees and one receiver rental, but excludes additional equipment charges, installation, charges for international calling, directory assistance, operator-assisted calls, per use or à la carte features, and long distance charges not included in the calling plan. Additional jacks, inside wiring, reconnection, activation, taxes, franchise fees, and surcharges are additional. If you own a One-way Digital Cable Ready TV or other display device that is CableCARD™-compatible, you may lease either a CableCARD or a digital set top receiver to receive Cox Digital Cable. In order to receive Interactive TV services offered by Cox, such as the Interactive Programming Guide (IPG), On Demand, Pay-Per-View, and all programming options, you must rent a digital set top receiver. If you wish to rent a CableCARD in lieu of a digital receiver, you must obtain the CableCARD from Cox. CableCARD is a registered trademark of Cable Television Laboratories, Inc. (CableLabs®) and is used with permission. Some On Demand programming may require an additional charge. On Demand and Music Choice Channels cannot be recorded. Availability of On DEMAND programming is based on the channels included in digital cable subscription package. An HDTV set and an HD receiver or CableCARD™ rental required in order to access most HD programming. Number of digital outlets per household may be limited. All programming and rates are subject to change and may not be available in all areas. Modem required for internet service. For best performance, use of Cox approved cable modem is recommended. Cox cannot guarantee uninterrupted or error-free High Speed Internet service. Actual speeds vary. The McAfee services, VirusScan, Personal Firewall Plus, SecurityCenter, SiteAdvisor and Privacy Service, are included with your subscription to Cox High Speed Internet and will automatically terminate upon termination of your Cox High Speed Internet service. Cox cannot guarantee the intended results from the McAfee services or that the McAfee software will be error-free, free from interruptions or other failures. The McAfee services and features are subject to change. Not available for Apple users. McAfee, VirusScan, and SiteAdvisor are trademarks or registered trademarks of McAfee, Inc., and/or its affiliates. PowerBoost temporarily increases your download speeds for the first 18 - 22 Mb of a file when extra bandwidth is available and is a registered trademark of Comcast Corporation, used with permission. Email access available from any Internet-connected personal computer with a standard Web browser. Telephone modem required for telephone service and will be provided by Cox at no additional cost. Telephone modem uses household electrical power to operate and has backup battery power if electricity is interrupted. Telephone service, including access to e911 service, will not be available during an extended power outage or if modem is moved or inoperable. Telephone service provided by a Cox Virginia Telecom LLC. All programming and rates are subject to change and may not be available in all areas. Additional fees and other restrictions may apply. © 2009 Cox Communications. All rights reserved.

Deluxe Bundle

available to new residential customers in Cox Hampton Roads and Roanoke serviceable areas who newly subscribe to services comprising the Cox Deluxe Bundle and who have not disconnected Cox Cable, Cox High Speed Internet or Cox Digital Telephone in the last 30 days. The Cox Deluxe Bundle consists of Cox Standard Cable and Cox Digital cable with 3 programming tiers, one bonus pak, DVR service for one receiver, Cox Preferred Internet service, and Cox Unlimited Connections Telephone plan. Discounted rates good for 12 months and require maintained subscription to all elements of the Cox Deluxe Bundle. After promotional period ends, then-current rates will apply.Advertised rate includes monthly recurring service fees and one receiver rental, but excludes additional equipment charges, installation, charges for international calling, directory assistance, operator-assisted calls, per use or à la carte features, and long distance charges not included in the calling plan. Additional jacks, inside wiring, reconnection, activation, taxes, franchise fees, and surcharges are additional. If you own a One-way Digital Cable Ready TV or other display device that is CableCARD™-compatible, you may lease either a CableCARD or a digital set top receiver to receive Cox Digital Cable. In order to receive Interactive TV services offered by Cox, such as the Interactive Programming Guide (IPG), On Demand, Pay-Per-View, and all programming options, you must rent a digital set top receiver. If you wish to rent a CableCARD in lieu of a digital receiver, you must obtain the CableCARD from Cox. CableCARD is a registered trademark of Cable Television Laboratories, Inc. (CableLabs®) and is used with permission. Some On Demand programming may require an additional charge. On Demand and Music Choice Channels cannot be recorded. Availability of On DEMAND programming is based on the channels included in digital cable subscription package. OnDEMAND and MusicChoice channels cannot be recorded. Available DVR recording space varies. An HDTV set and an HD receiver or CableCARD™ rental required in order to access most HD programming. Number of digital outlets per household may be limited. Modem required for internet service. For best performance, use of Cox approved cable modem is recommended. Cox cannot guarantee uninterrupted or error-free High Speed Internet service. Actual speeds vary. The McAfee services, VirusScan, Personal Firewall Plus, SecurityCenter, SiteAdvisor and Privacy Service, are included with your subscription to Cox High Speed Internet and will automatically terminate upon termination of your Cox High Speed Internet service. Cox cannot guarantee the intended results from the McAfee services or that the McAfee software will be error-free, free from interruptions or other failures. The McAfee services and features are subject to change. Not available for Apple users. McAfee, VirusScan, and SiteAdvisor are trademarks or registered trademarks of McAfee, Inc., and/or its affiliates. PowerBoost temporarily increases your download speeds for the first 18 - 22 Mb of a file when extra bandwidth is available and is a registered trademark of Comcast Corporation, used with permission. Email access available from any Internet-connected personal computer with a standard Web browser. Telephone modem required for telephone service and will be provided by Cox at no additional cost. Telephone modem uses household electrical power to operate and has backup battery power if electricity is interrupted. Telephone service, including access to e911 service, will not be available during an extended power outage or if modem is moved or inoperable. Unlimited plan long distance minutes are limited to direct dialed long distance calls within the United States, U.S. Virgin Island & Puerto Rico and may be used only for residential, non-commercial voice calls. Usage that is not consistent with such use may subject your account to review and/or suspension or termination of your service. Telephone service provided by a Cox Virginia Telecom LLC. All programming and rates are subject to change and may not be available in all areas. Additional fees and other restrictions may apply. © 2009 Cox Communications. All rights reserved.

Internet and Phone Preferred

Available to new residential customers in Roanoke serviceable areas who newly subscribe Cox Preferred Internet and who have not disconnected Cox High Speed Internet in the last 30 days. Discounted rates good for 12 months. After promotional period ends, then-current rates will apply. Advertised rate includes monthly recurring service fees but excludes additional equipment charges. Additional jacks, inside wiring, reconnection, activation, taxes, franchise fees, and surcharges are additional. Modem required for internet service. For best performance, use of Cox approved cable modem is recommended. Cox cannot guarantee uninterrupted or error-free High Speed Internet service or the speed of your service. Actual speeds may vary. The McAfee services, VirusScan, Personal Firewall Plus, SecurityCenter, SiteAdvisor and Privacy Service, are included with your subscription to Cox High Speed Internet and will automatically terminate upon termination of your Cox High Speed Internet service. Cox cannot guarantee the intended results from the McAfee services or that the McAfee software will be error-free, free from interruptions or other failures. The McAfee services and features are subject to change. Not available for Apple users. McAfee, VirusScan, and SiteAdvisor are trademarks or registered trademarks of McAfee, Inc., and/or its affiliates. PowerBoost temporarily increases your download speeds for the first 18 - 22 MB of a file when extra bandwidth is available and is a registered trademark of Comcast Corporation, used with permission. Email access available from any Internet-connected personal computer with a standard Web browser. Additional fees and other restrictions may apply. Available to new residential customers in Roanoke serviceable areas who newly subscribe to services comprising Cox Preferred Telephone service and who have not disconnected Cox Digital Telephone in the last 30 days. Cox Preferred Telephone consists of a Primary Phone line with the Cox Solutions feature package, voice mail, and Simply 5 long distance plan. Discounted rates good for 12 months. After promotional period ends, then-current rates will apply. Advertised rate includes monthly recurring service fees but excludes additional equipment charges, charges for international calling, directory assistance, operator-assisted calls, per use or à la carte features, and long distance charges not included in the calling plan. Additional jacks, inside wiring, reconnection, activation, taxes, franchise fees, and surcharges are additional. Simply 5 long distance plan minutes are limited to direct dialed long distance calls within the United States, U.S. Virgin Islands & Puerto Rico. Telephone modem required for telephone service and will be provided by Cox at no additional cost. Telephone modem uses household electrical power to operate and has limited backup battery power if electricity is interrupted. Telephone service, including access to e911 service, will not be available during an extended power outage once back up battery power has been consumed or if modem is moved or inoperable. Telephone service provided by a Cox affiliate. Additional fees and other restrictions may apply. © 2009 Cox Communications. All rights reserved.

Internet and Phone Premier

Available to new residential customers in Roanoke serviceable areas who newly subscribe to Cox High Speed Internet Premier and who have not disconnected Cox High Speed Internet in the last 30 days. Discounted rates good for 12 months. After promotional period ends, then-current rates will apply. Advertised rate includes monthly recurring service fees but excludes additional equipment charges. Additional jacks, inside wiring, reconnection, activation, taxes, franchise fees, and surcharges are additional. Modem is required for service and Cox-approved modem is recommended. Uninterrupted or error-free Internet service, or the speed of your service, is not guaranteed. Actual speeds may vary. Cox Security Suite powered by McAfee® is included with your subscription to Cox High Speed Internet and will automatically terminate upon termination of your Cox High Speed Internet service. Cox cannot guarantee the intended results from the McAfee services or that the McAfee software will be error-free, free from interruptions or other failures. The McAfee services and features are subject to change. Not available for Apple users. McAfee, VirusScan, and SiteAdvisor are trademarks of McAfee, Inc., and /or its affiliates. Email access available from any Internet-connected personal computer with a standard Web browser. PowerBoost temporarily increases your download speeds for the first 18 - 22 MB of a file when extra bandwidth is available and is a registered trademark of Comcast Corporation, used with permission. Service may require credit approval. Deposit may be required. Other restrictions apply. Available to new residential customers in Roanoke serviceable areas who newly subscribe to services comprising Cox Premier Telephone service and who have not disconnected Cox Digital Telephone in the last 30 days. Cox Premier Telephone consists of a Primary Phone line with the Cox Solutions feature package, voice mail, and Unlimited Domestic Long Distance plan. Unlimited plan long distance minutes are limited to direct dialed long distance calls within the United States, U.S. Virgin Island & Puerto Rico and may be used only for residential, non-commercial voice calls. Usage that is not consistent with such use may subject your account to review and/or suspension or termination of your service. Discounted rates good for 12 months. After promotional period ends, then-current rates will apply.Advertised rate includes monthly recurring service fees but excludes additional equipment charges, charges for international calling, directory assistance, operator-assisted calls, per use or à la carte features, and long distance charges not included in the calling plan. Additional jacks, inside wiring, reconnection, activation, taxes, franchise fees, and surcharges are additional. Telephone modem required for telephone service and will be provided by Cox at no additional cost. Telephone modem uses household electrical power to operate and has limited backup battery power if electricity is interrupted. Telephone service, including access to e911 service, will not be available during an extended power outage once back up battery power has been consumed or if modem is moved or inoperable. Telephone service provided by a Cox affiliate. Additional fees and other restrictions may apply. © 2009 Cox Communications. All rights reserved.

TV and Internet Preferred

Available to new residential customers in Roanoke serviceable areas who newly subscribe to services comprising Cox Advanced TV Preferred and who have not disconnected Cox Cable in the last 30 days. Cox Preferred TV consists of Cox Standard and Digital cable (including 1 programming tier and bonus pak). Discounted rates good for 12 months. After promotional period ends, then-current rates will apply. Advertised rate includes monthly recurring service fees but excludes equipment charges. Additional jacks, inside wiring, reconnection, activation, taxes, franchise fees, and surcharges are additional. If you own a One-way Digital Cable Ready TV or other display device that is CableCARD™-compatible, you may lease either a CableCARD or a digital set top receiver to receive Cox Digital Cable. In order to receive Interactive TV services offered by Cox, such as the Interactive Programming Guide (IPG), On Demand, Pay-Per-View, and all programming options, you must rent a digital set top receiver. If you wish to rent a CableCARD in lieu of a digital receiver, you must obtain the CableCARD from Cox. CableCARD is a registered trademark of Cable Television Laboratories, Inc. (CableLabs®) and is used with permission. Some On Demand programming may require an additional charge. On Demand and Music Choice Channels cannot be recorded. Availability of On DEMAND programming is based on the channels included in digital cable subscription package. An HDTV set and an HD receiver or CableCARD™ rental required in order to access most HD programming. Number of digital outlets per household may be limited. All programming and rates are subject to change and may not be available in all areas. Additional fees and other restrictions may apply. Available to new residential customers in Roanoke serviceable areas who newly subscribe Cox Preferred Internet and who have not disconnected Cox High Speed Internet in the last 30 days. Discounted rates good for 12 months. After promotional period ends, then-current rates will apply. Advertised rate includes monthly recurring service fees but excludes additional equipment charges. Additional jacks, inside wiring, reconnection, activation, taxes, franchise fees, and surcharges are additional. Modem required for internet service. For best performance, use of Cox approved cable modem is recommended. Cox cannot guarantee uninterrupted or error-free High Speed Internet service or the speed of your service. Actual speeds may vary. The McAfee services, VirusScan, Personal Firewall Plus, SecurityCenter, SiteAdvisor and Privacy Service, are included with your subscription to Cox High Speed Internet and will automatically terminate upon termination of your Cox High Speed Internet service. Cox cannot guarantee the intended results from the McAfee services or that the McAfee software will be error-free, free from interruptions or other failures. The McAfee services and features are subject to change. Not available for Apple users. McAfee, VirusScan, and SiteAdvisor are trademarks or registered trademarks of McAfee, Inc., and/or its affiliates. PowerBoost temporarily increases your download speeds for the first 18 - 22 MB of a file when extra bandwidth is available and is a registered trademark of Comcast Corporation, used with permission. Email access available from any Internet-connected personal computer with a standard Web browser. Additional fees and other restrictions may apply. © 2009 Cox Communications. All rights reserved.

TV and Internet Premier

Available to new residential customers in Roanoke serviceable areas who newly subscribe to services comprising Cox Advanced TV Premier and who have not disconnected Cox Cable in the last 30 days. Cox Advanced TV Premier consists of Cox Standard Cable and Digital Cable with 3 programming tiers and bonus pak. Discounted rates good for 12 months. After promotional period ends, then-current rates will apply. Advertised rate includes monthly recurring service fees, but excludes equipment charges. Additional jacks, inside wiring, reconnection, activation, taxes, franchise fees, and surcharges are additional. If you own a One-way Digital Cable Ready TV or other display device that is CableCARD™-compatible, you may lease either a CableCARD or a digital set top receiver to receive Cox Digital Cable. In order to receive Interactive TV services offered by Cox, such as the Interactive Programming Guide (IPG), On Demand, Pay-Per-View, and all programming options, you must rent a digital set top receiver. If you wish to rent a CableCARD in lieu of a digital receiver, you must obtain the CableCARD from Cox. CableCARD is a registered trademark of Cable Television Laboratories, Inc. (CableLabs®) and is used with permission. Some On Demand programming may require an additional charge. On Demand and Music Choice Channels cannot be recorded. Availability of On DEMAND programming is based on the channels included in digital cable subscription package. An HDTV set and an HD receiver or CableCARD™ rental required in order to access most HD programming. Number of digital outlets per household may be limited. All programming and rates are subject to change and may not be available in all areas. Additional fees and other restrictions may apply. Available to new residential customers in Roanoke serviceable areas who newly subscribe to Cox High Speed Internet Premier and who have not disconnected Cox High Speed Internet in the last 30 days. Discounted rates good for 12 months. After promotional period ends, then-current rates will apply. Advertised rate includes monthly recurring service fees but excludes additional equipment charges. Additional jacks, inside wiring, reconnection, activation, taxes, franchise fees, and surcharges are additional. Modem is required for service and Cox-approved modem is recommended. Uninterrupted or error-free Internet service, or the speed of your service, is not guaranteed. Actual speeds may vary. Cox Security Suite powered by McAfee® is included with your subscription to Cox High Speed Internet and will automatically terminate upon termination of your Cox High Speed Internet service. Cox cannot guarantee the intended results from the McAfee services or that the McAfee software will be error-free, free from interruptions or other failures. The McAfee services and features are subject to change. Not available for Apple users. McAfee, VirusScan, and SiteAdvisor are trademarks of McAfee, Inc., and /or its affiliates. Email access available from any Internet-connected personal computer with a standard Web browser. PowerBoost temporarily increases your download speeds for the first 18 - 22 MB of a file when extra bandwidth is available and is a registered trademark of Comcast Corporation, used with permission. Service may require credit approval. Deposit may be required. Other restrictions apply. © 2009 Cox Communications. All rights reserved.

TV and Phone Preferred

Available to new residential customers in Roanoke serviceable areas who newly subscribe to services comprising Cox Advanced TV Preferred and who have not disconnected Cox Cable in the last 30 days. Cox Preferred TV consists of Cox Standard and Digital cable (including 1 programming tier and bonus pak). Discounted rates good for 12 months. After promotional period ends, then-current rates will apply. Advertised rate includes monthly recurring service fees but excludes equipment charges. Additional jacks, inside wiring, reconnection, activation, taxes, franchise fees, and surcharges are additional. If you own a One-way Digital Cable Ready TV or other display device that is CableCARD™-compatible, you may lease either a CableCARD or a digital set top receiver to receive Cox Digital Cable. In order to receive Interactive TV services offered by Cox, such as the Interactive Programming Guide (IPG), On Demand, Pay-Per-View, and all programming options, you must rent a digital set top receiver. If you wish to rent a CableCARD in lieu of a digital receiver, you must obtain the CableCARD from Cox. CableCARD is a registered trademark of Cable Television Laboratories, Inc. (CableLabs®) and is used with permission. Some On Demand programming may require an additional charge. On Demand and Music Choice Channels cannot be recorded. Availability of On DEMAND programming is based on the channels included in digital cable subscription package. An HDTV set and an HD receiver or CableCARD™ rental required in order to access most HD programming. Number of digital outlets per household may be limited. All programming and rates are subject to change and may not be available in all areas. Additional fees and other restrictions may apply. Available to new residential customers in Roanoke serviceable areas who newly subscribe to services comprising Cox Preferred Telephone service and who have not disconnected Cox Digital Telephone in the last 30 days. Cox Preferred Telephone consists of a Primary Phone line with the Cox Solutions feature package, voice mail, and Simply 5 long distance plan. Discounted rates good for 12 months. After promotional period ends, then-current rates will apply. Advertised rate includes monthly recurring service fees but excludes additional equipment charges, charges for international calling, directory assistance, operator-assisted calls, per use or à la carte features, and long distance charges not included in the calling plan. Additional jacks, inside wiring, reconnection, activation, taxes, franchise fees, and surcharges are additional. Simply 5 long distance plan minutes are limited to direct dialed long distance calls within the United States, U.S. Virgin Islands & Puerto Rico. Telephone modem required for telephone service and will be provided by Cox at no additional cost. Telephone modem uses household electrical power to operate and has limited backup battery power if electricity is interrupted. Telephone service, including access to e911 service, will not be available during an extended power outage once back up battery power has been consumed or if modem is moved or inoperable. Telephone service provided by a Cox affiliate. Additional fees and other restrictions may apply. © 2009 Cox Communications. All rights reserved.

TV and Phone Premier

Available to new residential customers in Roanoke serviceable areas who newly subscribe to services comprising Cox Advanced TV Premier and who have not disconnected Cox Cable in the last 30 days. Cox Advanced TV Premier consists of Cox Standard Cable and Digital Cable with 3 programming tiers and bonus pak. Discounted rates good for 12 months. After promotional period ends, then-current rates will apply. Advertised rate includes monthly recurring service fees, but excludes equipment charges. Additional jacks, inside wiring, reconnection, activation, taxes, franchise fees, and surcharges are additional. If you own a One-way Digital Cable Ready TV or other display device that is CableCARD™-compatible, you may lease either a CableCARD or a digital set top receiver to receive Cox Digital Cable. In order to receive Interactive TV services offered by Cox, such as the Interactive Programming Guide (IPG), On Demand, Pay-Per-View, and all programming options, you must rent a digital set top receiver. If you wish to rent a CableCARD in lieu of a digital receiver, you must obtain the CableCARD from Cox. CableCARD is a registered trademark of Cable Television Laboratories, Inc. (CableLabs®) and is used with permission. Some On Demand programming may require an additional charge. On Demand and Music Choice Channels cannot be recorded. Availability of On DEMAND programming is based on the channels included in digital cable subscription package. An HDTV set and an HD receiver or CableCARD™ rental required in order to access most HD programming. Number of digital outlets per household may be limited. All programming and rates are subject to change and may not be available in all areas. Additional fees and other restrictions may apply. Available to new residential customers in Roanoke serviceable areas who newly subscribe to services comprising Cox Premier Telephone service and who have not disconnected Cox Digital Telephone in the last 30 days. Cox Premier Telephone consists of a Primary Phone line with the Cox Solutions feature package, voice mail, and Unlimited Domestic Long Distance plan. Unlimited plan long distance minutes are limited to direct dialed long distance calls within the United States, U.S. Virgin Island & Puerto Rico and may be used only for residential, non-commercial voice calls. Usage that is not consistent with such use may subject your account to review and/or suspension or termination of your service. Discounted rates good for 12 months. After promotional period ends, then-current rates will apply.Advertised rate includes monthly recurring service fees but excludes additional equipment charges, charges for international calling, directory assistance, operator-assisted calls, per use or à la carte features, and long distance charges not included in the calling plan. Additional jacks, inside wiring, reconnection, activation, taxes, franchise fees, and surcharges are additional. Telephone modem required for telephone service and will be provided by Cox at no additional cost. Telephone modem uses household electrical power to operate and has limited backup battery power if electricity is interrupted. Telephone service, including access to e911 service, will not be available during an extended power outage once back up battery power has been consumed or if modem is moved or inoperable. Telephone service provided by a Cox affiliate. Additional fees and other restrictions may apply. © 2009 Cox Communications. All rights reserved.